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ARCGIS API failed to load

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10 comments

  • Sergio Amateis

    I have found another post with the same problem (but for SAFARI) 

    The suggestion was to enable cross-site tracking.

    I have searched for all ways to enable cross-site tracking on Chrome. 

    Opening specific site setting for "app.dronelink.com" in Privacy and Security section, I set all lines to ALLOW

    then in cookies section, I set to OFF the line "send do not track request",

    but these do not help, I always have the same error.

    Please HELP

     

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  • Jim McAndrew

    Could be this: 

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  • Sergio Amateis

    yes Jim, that was the setting I already put OFF

    But that does not solve the issue.

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  • Jim McAndrew

    I don't know then. We are not able to reproduce the issue. Maybe you are using a VPN or some other non-standard setup.

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  • Chris Elliott

    I started having the same issue. I had disabled "Use hardware acceleration when available" setting in Chrome, when trying to diagnose an unconnected issue with a different app, and had left it disabled.

    I was able to replicate the error message on my end, changing the setting on and off. Results may vary.

     

    Regards,

    Chris

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  • Reuben M Marcus

    I have the same problem today with safari.

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  • Sergio Amateis

    For me, I suppose that Jim was right. I was working with my office PC that use ZSCALER to connect to Internet. Anyway, I was able to work on the mission builder (and preview) using Firefox.

     

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  • Carlos Orellana

    También tengo el mismo problema en mi laptop, con respecto a este problema existe alguna solución definitiva?

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  • DAN MEISTER

    I have this issue no matter what browser I am using. It does it on the mission builder and online in a real flight. I have researched and researched it and cannot find a suitable answer.

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  • Jim McAndrew

    Not sure how else to help you as the solutions we have found work for us. If you can send us steps to reproduce that would be great, or you can request a refund at support@dronelink.com.

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