Why does the 3D view say ArcGIS failed to load in the web app?

  • Updated

The 3D view is powered by Esri's SceneView (ArcGIS), which requires cross-site tracking to be enabled. Open Safari > Preferences > Privacy and uncheck Prevent cross-site tracking to use the 3D view (both for the simulated drone and mission previews).

 

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If you are using Google Chrome, you need to enable hardware acceleration:

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