Need Update for Air 2S Firmware
I installed the new firmware update for my air 2S only to find dronelink will not allow it to launch now. Can we get an update very soon that is compatible with the new firmware? Thank you.
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Comments
69 comments
The firmware is the problem, you'll need to contact DJI, similar resorts on forums of other 3rd party software
Ok Thanks,hope they can help I called them already they say the 3rd party is the problem to call them.
Yes, this is the age old problem. Manufacturer says third-party is the problem. Third party says manufacture is the problem.
Looks like DJI is either going to have to release an updated SDK or updated firmware to fix the issue on their end. FWIW, I am also not seeing a way to downgrade to the previous version in DJI assistant - fun stuff.
I just finished calling them again they said they have nothing to do with 3rd party apps.for me to get back to you guys.
Yeap I hope they fix it sucks to pay for something and then when you need to use it won't work.
Here is some more detail to help troubleshoot this;
- The Air 2S still appears to work fine in DJI Fly app
- In Dronelink, when attempting to launch using the launch button an error appears saying ""There was an error executing the command. (code -1008)"
-In Dronelink, when attempting to launch manually by holding control sticks down and in, a different message appears saying "dji_check_fc_takeoff_failed_unknown_error"
I am on chat with DJI now but they are so far not providing anything helpful yet.
We are working with contacts in China now.
Thanks Jim. I recently purchased a year of Enterprise and I appreciate you taking the time to look into it.
Yeah we just got to give Dronelink time to handle the problem.Dronelink is a good app they will fix it. @ JS thanks for the info.Thanks Jim for getting back to us.
Hey one other test I just did that might help identify root cause; even when not using Dronelink and using the controller only I am no longer able to launch the drone from just using the sticks. It only works when connected to DJI Fly. So that supports Jim's statement that it's a firmware issue if the drone won't even launch manually.
@JS yeah I told Jim that to.is a firmware update issue.
It’s pilots choice but Dronehacks can downgraded to an old version. They keep most of the older ones. I haven’t checked in a long time but it’s not hard to do of still available. All you do is download the firmware version you want and save it to your PC drive. Then upload it to the drone. Maybe they still have that capability. I’ll repeat again, it’s pilots choice. Good luck.
Found this on their website.
Apparantly DJI released a new SDK that supports this firmware. Will look into it tomorrow.
@Jim any news ?
DJI appears to have a fix for iOS and the RC Pro (Android) but the RC-N1 is still not working.
@Jim,Thanks.keep us posted when there is a fix.
I am experiencing this same issue (DJI Air 2s). Everything was working perfectly then the firmware update popped up within the DJI Fly app. I permitted the firmware update and all of a sudden it would not take off. As of 10/31/22, the DJI Fly app works fine and I was able to take off manually using stick inputs. Only Dronelink is not working with quoted (above) errors. Definitely a firmware issue. In the future, I will wait for a couple of weeks and check out forums before updating to the latest firmware. Thank you Dronelink for getting hot on resolving the issue. If I can aid you in any way by submitting flight data or anything please let me know.
litchi ya tiene actualizacion, no lo he probado para comprobar si funciona
litchi already has an update, I haven't tried it to check if it works
Alejandro todavia nada para Dronelink.
The same exact build worked this morning for a bit, and now isn't working again - so I suspect it may be a network / server-side issue with DJI. I am going to upload it anyway to see if it works for you guys.
Did it work for you guys?
@Jim I'll let you know after I get out of work.Thanks for all your doing to help Thanks
I haven’t seen the update hit the App Store yet
https://support.dronelink.com/hc/en-us/articles/360033520874-How-do-I-join-and-test-the-Beta-app-
OK I will try the beta later today
No luck this morning with the android apk update
Same thing I'm getting that error 180.
I've heard there was a new firmware this morning which in true DJI fashion hasn't cured anything
Already reported it all to DJI...waiting to hear back.
🫠
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