Stopped working with Mini 2 after updating to 5.3.2

Gad

Hi, 

Recently got prompted to update the app . The update from the APK didnt succeeded and I ended up uninstalling and reinstalling the app.

After the app re-install, its unable to communicate with my Mini 2. The DJI app is working fine. And I was able to use the previous version last week. 
Tried force stopping the app, reinstall again and restart the phone.. nothing helps..

Was the support for Mini 2 removed or bug? how can I fix it?
Samsung S24 ultra
DJI Mini 2

Thanks

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Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    Did you go through all these steps? https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone

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  • Comment author
    Gad

    Yes, of course. Tried the steps in the doc before coming here..

    The issue started after the app upgrade to 5.3.2. I have another device with app 5.3.1 where its working as expected 

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  • Comment author
    Jim McAndrew Dronelink Staff

    It is currently working for us on our test devices, and you are the only user reporting an issue, so it has to be something on the list that you missed, probably granting permissions or not force quitting DJI or installing the wrong APK (the three most common).

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  • Comment author
    Gad

    I tried removing and re-granting the permissions (phone, mic, location); The DJI app was forced stopped from app properties.

    There is only one apk for the regular remote (not smart controller) on the download page - app-arm64-v8a-prod-release.apk - is there another version to try?

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    I flew my mini 2 using 5.3.2 recently without any problems

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