Not able to get enough information about functionality.

Finn Panvig

Hello. Your website seem to be broken in many aspects. In the plan overview for hobbyists I hit the "waypoint missions" on basic plan but it fails showing a page. Same for "Mappin Missions" on premium. I WAS going to get this product but because of what I just described and very little information of how waypoints works with this product I decided to go with Litchi instead. I am pretty sure a little more info about your product would give you some customers you are losing due to bad pre-sale documentation.

 

Buying the product just to find out it was not what I needed or that it lacked a certain detail you needed is not an option for a hobbyist in far most cases.

0

Comments

7 comments

  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Plenty of information here https://support.dronelink.com/hc/en-us/articles/1500006089702-Getting-Started-Tutorials

    I've got no connection with Dronelink, I'm just a user who also has Litchi, and Rainbow Pro and I can't remember the last time I flew with either as Dronelink is so much easier and more intuitive to use than either of those, best of luck with lithi, what drone do you fly

    0
  • Comment author
    Finn Panvig

    Thank you for responding. And this helped me actually. I still have a little dought about a small thing. In Litchi I can define the sharpnes of the curves and I dont see in this video if this is possible here.

    0
  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    You can just drag the curves to whatever radius you like and waypoints don't necessarily determine where things happen as you have Path actions which you can drag to any point on the path that you like

    0
  • Comment author
    Jim McAndrew Dronelink Staff

    We are constantly improving existing content and creating new content, so sometimes the old links break. Thanks for pointing it out and we will make sure to fix the broken links.

    0
  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert
    • Edited

    Finn Panvig. By default the paths are set to curved so you will need to change it to straight to accomplish this. Once set to straight pathing just set the radius to the desired value. You can also set each waypoint independently by clicking on any of them and setting the radius. I use straight paths almost always and adjust the radius so I get a nice smoothed out curved since I record video about 95% of the time. 

    0
  • Comment author
    stéphane GARNIER

    There are some very good videos on the product.
    Those released by aviosmedia for example.

    0
  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Finn. There is a ton of help articles and tutorial videos available and they can be accessed in a few ways. The Dronelink.com website has all the links at the top for support, downloads, FAQ’s etc. As always if you can’t find the answers there are other pilots here which can help and are advanced users.

    Here is a direct link to their YouTube channel tutorials which are the most current as much has changed over the years. Enjoy.

    https://youtube.com/@Dronelink?si=itYEzwx3RwXj3p_6

    0

Please sign in to leave a comment.