Mini 3 Pro

Nathan Leier
I got a brand new DJI Mini 3 Pro. Every time I start DJI fly app. It tells me Remote ID Error. But still allows me to fly. So I kill the app and open my dronelink app it connects and everything but then the dronelink app says telemetry unavailable. Are these two warnings related? Are there any workaround’s? do I need to send my Drone in for service? Do I need a new remote?
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Comments

33 comments

  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Hi Nathan, are you using the correct version of Dronelink for the mini3, the correct version is called Dronelink - DJI. rather than just Dronelink, if you go here https://www.dronelink.com/download you'll get directed to the correct version

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    The RFID is something with DJI software or drone so I’d contact them. First you should check to make sure you are using the most current firmware on both along with the lasted DJI Fly version. The Telemetry Unavailable usually means not a good GPS lock. Take a look at the link for some more info.

    https://support.dronelink.com/hc/en-us/community/posts/360037182733-telemetry-unavailable-?page=1#community_comment_360009413773

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  • Comment author
    Nathan Leier

    Thought my app was wrong as the newly download has BETA in the corner, but that did not fix the problem.

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  • Comment author
    Jim McAndrew Dronelink Staff

    Please confirm that you have done 2.2 and 3.3 correctly: https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone-

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  • Comment author
    Nathan Leier

    Still nothing......frustrated......

    I will keep trying different things.

    Thank you!

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    Can you directly answer Martin and my questions so we can try to help further, or post a screen recording.

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  • Comment author
    Nathan Leier

    Hi guys!

    I started by following Martin's advice and followed the link to get the proper dronelink app. I now have it because there is now BETA in the corner of the screen. It still says drone disconnected. It connected once but then gave me the telemetry unavailable. I even tried different locations to rule out GPS signal problems. Then I followed Jim, and made sure that everything else is the correct version. Still no luck...

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    Saying beta is not enough, it needs to be Dronelink DJI.

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert
    • Edited

    To show what Jim McAndrew means this is the DRONELINK app for my mini2

     

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  • Comment author
    Nathan Leier

    Sorry about the delay guys, I somehow missed your replies. But yes, I've followed Martin's link to get the correct app. My app looks just as Martin's does. Still no luck. By the way, I am using the DJI RC-N1 with an iPhone to control the drone.

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  • Comment author
    Mats Hägglund

    Oh dear oh dear Nathan. It's clearly stated that Dronelink DJI app is Android only. As the DJI MSDKv5 software layer only supporting Android mobile devices or DJI RC Pro controller. iOS? Sorry 😐

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    I should have asked what phone right at the start

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  • Comment author
    Nathan Leier

    No problem, I just thought that because it was available to download, it was correct.

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  • Comment author
    Max_P

    I'm must be a special kind of dumb, since I'm stuck on Step 1:

    1. Visit dronelink.com/download from the RC Pro browser

    Where is the "RC Pro browser"?  I've been all over the controller that came with my DJI Mini 3 Pro, and can not find any Browser or means to enter a URL.

    I watched the Video and they have Firefox!  I don't have firefox on my controller. 

    How is anyone doing this?

     

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  • Comment author
    Max_P

    The instructions say to Kill DJI Fly, by going to Settings "Apps & Notifications".

    I do not have Apps & Notifications under Settings.  How do I kill DJI Fly App?

    (DJI Mini 3 Pro)

     

    (I probably should have tried all this before paying for Dronelink.)

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Hi Max. You will need to download Firefox first. DL can only be downloaded once you have done this. Then follow the instructions. I’m sure a quick internet search for on how to install Firefox on that controller will give you a ton of them.

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    I looked up that controller and it says it has a built in browser already. If so just open it and do a search for Firefox you should be able to download from there. If you can’t find it then another way is to download the Firefox APK using a PC or laptop then transfer it to an SD card. Then load from the SD card in the controller and go from there.

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  • Comment author
    Jim McAndrew Dronelink Staff

    the controller that came with my DJI Mini 3 Pro

    Are you referring to the DJI RC? If so, that device is not supported: https://support.dronelink.com/hc/en-us/articles/16359891190931-Why-is-the-DJI-RC-not-supported-

    For refunds: https://www.dronelink.com/refund 

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  • Comment author
    Max_P

    Yeah, that appears to be correct. 

     

    Can I just take a moment to lament that DJI's product naming is so very unkind to someone not steeped in their product line and nomenclature?   First it was Goggles V2 vs Goggles 2, now I can't even begin to tell you the name of the controller-came-with-Mini3Pro vs controller-came-with-Air3 vs whatever it is Dronelink supports.  It all sucks.

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  • Comment author
    Max_P

    But are people really buying a USD $1100 DJI RC Pro to control their Mini 3 Pro with Dronelink?  That's a bit.. over the top.

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  • Comment author
    Jim McAndrew Dronelink Staff

    It all sucks.

    ☝️

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Max_P. Yeah, Not that many are using the RC Pro because of the price. They have either a phone or tablet which is less expensive. The standard controller for the Mini 3’s is the RC-N1. I got a new one about a year or so ago on eBay for $75 for my MA2 so not expense. The new Air 3 uses the newer RC-N2 which is what I bought with my Air 3 since I use it with my iPad 11 Pro. Large screen is great. At least this way you can use any Android device as long as it has modern hardware to be powerful enough to run DL.

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Yeah,never seen what's so great about the controllers like the RC Pro,with such a small screen, I use RC-N1 with a galaxy tab 7FE the majority of the time for flying my Mini2

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  • Comment author
    Victor

    @Martin I'm very happy with my Samsung Galaxy S7+ tablet with a 12"4 screen .looks really good

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Yeah it's a pleasure to fly with isn't it Victor

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  • Comment author
    Victor

    @Martin that RC controller $1,200 for a small screen to me is not worth it.ill stick with the controller my Air 2s brung and a tablet.i get good distance with that controller to.

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  • Comment author
    Max_P

    Okay, next question.. how about this DJI Mini 4 Pro with this RC-N2 controller?

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Max_P maybe in about a years time, that's about the normal time after launch that they add a drone to the sdk, but I wouldn't hold your breath😂😂

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  • Comment author
    Mats Hägglund
    • Edited

    Max_P thnx for asking. However due to the character of your question you really don't understand the software architecture with DJI product portfolio. 

    To access the controls of any DJI drone there's a need of a open software layer. DJI allows that over a mechanism called SDK (software developers kit). DJI hasn't released that on Mini 4 yet. (If ever IMO). 

    You can learn about all this (MSDK) at DJI website developer.dji.com

     

    However the Mini 4 Pro natively support waypoint missions with DJI Fly app. That's a good thing anyway. Cheers and thanks for asking. 

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  • Comment author
    Max_P

    Indeed, very little of DJI's product portfolio makes sense to me.

    Does the SDK apply to the RC-N1 -> RC-N2, or will it be a firmware update to the Mini 4 Pro?

    I thought because the app runs on Android, which attaches to the N1 or N2, maybe it is portable between transmitters.  I'll await updates from DJI, then.  Figure about a month before Mini 5 Pro is introduced? :)

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