Android - RC-N1 - Air 2s

Bryn

I am struggling getting my air 2s to connect to dronelink using my android phone

No problem with IOS

Using the RC-N1 controller

All firmware up to date

Suggestions please?

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Comments

7 comments

  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Check out the things on this post

    https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone-

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  • Comment author
    Bryn

    Yes checked those and fine as it works with my IOS phone just not my android phone

    DJI fly works okay though

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    It may help to know Which device ?

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  • Comment author
    Bryn

    Its the Samsung Galaxy S20 FE

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Ok Bryan. Try to help but could be a number if things. The A2S has been out for quite awhile without any major issues. Which DL version whether the Production version from the app store or Beta version and build are you using ? Are you absolutely sure you granted all 11 permissions. Have you tried deleting the Dronelink App and re-installing it. Was the DJI Fly open at any time and if so is not still running in the background. If it was opened it needs to be force closed/ terminated and there are instructions how to to check and make sure nothing is still running. With Android devices it is not enough to just swipe it closed it must be force terminated. I’d delete and re-install first to see if it connects. If still an issue check your phone settings and make sure all 11 permissions indicate they have been granted. Make sure all apps specifically the DJI Fly app is not showing its still running. Maybe it will help but if not it could possibly be the device itself. Sometimes certain manufactures and models just work connect or work.

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  • Comment author
    Bryn

    Thanks Mike

    I will probably just stick with the IOS phone as spent too much time on this already. Was just hoping to have a backup

    Cheers

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Less headaches for sure. 🤪

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