drone does not connect to dronelink dji

hi, i own a dji mini pro 3, you have recently developed the beta app, so I bought your app. I use the RCN1 with an Oneplus8Pro with OxigenOS 13 interconnect device which works fine with the Dji fly app.
The problem is that when I open the Dronelink DJI (v 4.5.1) app, I import the planned flight map on the web, but the drone does not connect to the controller in any way. Can you help?

 

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Comments

11 comments

  • Comment author
    Mats Hägglund

    Thnx for asking. However you must at all times force kill DJI fly app. They can't simultaneously access aircraft live video feed or telemetry.

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Check out this article on why the drone wont connect

    https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone-

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  • Comment author
    Emiliano Taglione

    i have disinstalled the dji fly but nothing changes

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  • Comment author
    Jim McAndrew Dronelink Staff

    Did you install the APK from the beta article (not from the Play Store)?

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  • Comment author
    Emiliano Taglione

    Obviously, i cannot by the play store

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  • Comment author
    Jim McAndrew Dronelink Staff

    Apologies, I didn’t see the other half of your post due to strange formatting.

    OxigenOS 13 interconnect device

    Not sure what this is, but we have never tested it and that workflow isn’t supported.

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  • Comment author
    Emiliano Taglione

    so you think it's my android version? in which case should I just wait for you to develop it? or maybe i have to change some system settings? thanks

    
    
    
                    
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  • Comment author
    Jim McAndrew Dronelink Staff

    wait for you to develop it

    We do not have any plans to support OxigenOS

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  • Comment author
    Emiliano Taglione

    but is Android v13.0 !!!!

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  • Comment author
    Emiliano Taglione

    Are you saying that my oneplus 8 pro model IN2023_11 with android 13.0 kernel 4.19157-perf+ can't work?

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  • Comment author
    Jim McAndrew Dronelink Staff

    I'm not saying it can't work, but we haven't tested it and we don't currently have any plans to do so.

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