No create button to plan mission
Subscribed about 2 weeks ago. Have tried to create missions on android and iPad. There is no create button, and the Home Screen never automatically comes up.
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Comments
13 comments
Karl Fortune, can you post a screenshot of what you are seeing
Second screen indicates you need to pay for an account. If you purchased one then you need to make sure you log in using the email and password when you created it. If you created an account for this forum then that is not the same as a DL account which is a paid subscription. Here are a couple links to go through which may help. If still doesn’t work then you can email at support@dronelink.com
https://support.dronelink.com/hc/en-us/articles/360033520534-Why-am-I-unable-to-login-
The account was paid for on the date that the membership is showing. Both accounts are created one for support and one for app.
Email support at that address.
in the second one have you tried clicking where it says mission planner, the other thing you could try is in a normal web browser, go to https://app.dronelink.com/ and try and login there, if still no joy then do as Mike suggested and email support@dronelink.com and maybe attach those screenshots or add a link to this thread in the email
If you haven’t got it working yet click on the link and try to sign in the Web app using a browsers. I’d Recommend Firefox which has been tested and proven to work faster.
https://app.dronelink.com/login
Hello everyone. I have the same problem. No "create" button appears.
Must not be logged in of not working. It is functioning properly. Suggest you Email support.
Yeah, the only way I can get it not to show is to logout
I thought dronelink was a free app cause Google says it's so.
But now I think I have to pay to create a mapping mission.
So that's why I can't see the create button.
Hi Antonis Papoutsis, yes the app is free, however you need to buy a subscription from Dronelink to use it, details can be found here https://app.dronelink.com/pricing
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