Why am I unable to login?

  • Updated

The Dronelink app (web/native) and the support center (forums, etc) use different login systems. Depending on which system you are attempting to access, you need to create an account for that system as there is no single-sign-on functionality at this time.

Additionally, for the support center / forums, you need to enable cookies and cross-site tracking in your browser to login to the support center. For example, if you are using Safari, these are the settings to use in the Privacy tab (you may need to restart Safari after changing the settings):

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