Camera black on Pixel 7 Pro

November 12, 2022 18:04
7 comments

Hello,

I just got a Pixel 7 Pro and it seems that there is a bug with Dronelink on it. I get a black screen instead of the camera feedback, as you can see on this screenshot :

Before, I had a Pixel 5 and it was working correctly on it.

I checked on Internet for this bug and I saw some posts about closing "DJI Fly" before running Dronelink but DJI Fly was not running (and about it, DJI Fly correctly show the camera feedback on my Pixel 7 Pro).

Comments

7 comments

Martin Reading Dronelink Expert
- November 12, 2022 18:56
Have you granted Dronelink all permissions

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Deejayfool
- November 12, 2022 18:58
Hello Martin Reading,

Yes, I granted all permissions (except for Notifications, but I don't think it can cause a problem with camera) :

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Martin Reading Dronelink Expert
- November 12, 2022 19:30
Just try setting that one as well

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Deejayfool
- November 12, 2022 20:00
I added "Notification" permission as you said but it doesn't change anything...

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Jim McAndrew Dronelink Staff
- November 14, 2022 13:20
DJI has acknowledged that this is a bug on their end and has not given a timeline for fixing it. If you don't want to wait: refund.

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Jim McAndrew Dronelink Staff
- June 24, 2023 11:58
https://support.dronelink.com/hc/en-us/community/posts/11783531459603-Google-Pixel-7-and-Air-2s-Live-Feed-from-Camera-is-not-showing-only-still-image-of-when-it-first-turns-on?page=1#community_comment_16068820897299

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Deejayfool
- November 23, 2023 18:33
This bug is now solved by the new version 4.8.3 (2279) | Kernel 4.8.1 (see this topic for more info : https://support.dronelink.com/hc/en-us/community/posts/11783531459603-Google-Pixel-7-and-Air-2s-Live-Feed-from-Camera-is-not-showing-only-still-image-of-when-it-first-turns-on).

You can close this thread. Thank you.

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