If you have a one-time payment plan and would like a refund, please email email@example.com within 30 days of your purchase.
If you have a recurring subscription, you can cancel it from your account settings page (see below).
IMPORTANT: Subscriptions that meter usage are normally billed at the end of each billing period because the metered usage fees are variable. When you cancel your subscription, you will receive one final bill for the outstanding balance in your current billing period, which includes the base, recurring cost of your plan in addition to the total current usage fees.
How to cancel a recurring subscription:
- Click the Settings button at the top right on your account home page:
- Click the Details button on your plan:
- Click Cancel Subscription at the bottom of the plan details page: