Jacob Rachniowski Dronelink Staff

1. Community
2. General Discussion
3. Should've gotten a higher package

Hey Jared, You can upgrade your account and only pay the difference: https://support.dronelink.com/hc/en-us/articles/360053186234-How-do-I-upgrade-my-account- Best, Jacob  

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• May 04, 2022 19:23
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1. Community
2. General Discussion
3. new and lost

Hello, Welcome! If the DJI Fly app automatically opens, make sure to kill that app as you use Dronelink. Follow the steps in this video for quickly running a on-the-fly mission. You need to click t...

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• May 03, 2022 23:00
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1. Community
2. General Discussion
3. Subscription for Terrain Following

Hey Julian, Thanks Mike! As mentioned, the plans will stay saved and you will be able to view them, but after your subscription lapses the account will be cancelled and you won't be able to edit th...

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• May 03, 2022 22:54
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1. Community
2. General Discussion
3. Tax applied to purchase?

Hello Richard, Users are responsible for taxes as you can see in our policy here: https://www.dronelink.com/customer-terms Best, Jacob  

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• May 03, 2022 22:47
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1. Community
2. General Discussion
3. New to the community

Hello Ad, Welcome to the community! We have listed the main limitations here. The features will depend on the plan level, so make sure to review the different plans in detail depending on what you ...

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• May 03, 2022 16:38
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1. Community
2. General Discussion
3. Map Command with Video - Camera Always On

Hey Neal, You'll have to go with what Mike suggested for video in curved map ends. There is no way with the map component.  The reason why the curved paths exist is so that the drone can get to the...

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• April 27, 2022 01:53
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1. Community
2. General Discussion
3. Mission Verification mode is a game-changer for me

Hey Mick,  Thanks for sharing! Sorry to hear about your previous loss, although great to hear that you can fly with less anxiety having used this feature! We would be grateful if you left a 5-star ...

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• April 26, 2022 20:14
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1. Community
2. General Discussion
3. 1st Primitive, one destination mission simulates fine. But 3 questions. Shared Mission Link Provided

Hello Gordon, 1) To give the plan a name, select the edit button next to "New Plan" and give it a new name, and select Done. This will be in your My First Project repo, 2) This is a very simple mi...

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• April 19, 2022 19:39
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1. Community
2. Bug Reports
3. Problem Loading KML file

Hello Peter,  320 hectares / 800 acres is definitely hitting the large map issues and crashing the browser. We suggest using the smaller sizes for now. You'll also run into issues flying the missio...

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• April 19, 2022 18:15
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1. Community
2. General Discussion
3. download photos

No, that is not possible. You'll need to pull the data off the SD card and then upload it on the web app.

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• April 19, 2022 16:24
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