drone disconnected

Jim Tull

My drone disconnected Because transmitter battery died. I have no idea where it's at and We need to know how to access last known location through the app After the app has Been closed and reopened Been closed and reopened

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Comments

6 comments

  • Comment author
    Barry Houldsworth Dronelink Expert Dronelink Expert

    Sorry for the late reply.  A few things to suggest - since you didn't say what type of drone some will be guesses.

    1. Charge the transmitter and go back to the location - or the closest location you can find - to where the drone is.  If you're lucky the drone is still on (it uses a lot less power on the ground) and if you can reconnect you have a good chance of getting it back
    2. Open the DJI app and use the "find my drone" feature - it should have the last recorded location of your drone in the phone/tablet you were using.  If step 1 worked you can use this to direct you to the drone.  

    Let us know how you get on with that.

     

     

     

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  • Comment author
    Jim Tull

    Mavic mini. And I'm assuming it was set with the default rth when disconnected from the dji app. Also, the last location the dji app has lived is the location where I changed over to dronelink since I have to close and exit the dji so I'm order to use droneljnk. I changed the setting to continuously update the home point as it followed as well.

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  • Comment author
    David Ritter

    If you did a constant home point update then the home point will be the last update point; it will not be the takeoff location.  The text log file on your phone (device) would give you the last connected location.  That would be the best place to start looking, using the DJI app location finder.

    Was there a reason to constantly update the home point enroute?

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  • Comment author
    Jim McAndrew Dronelink Staff

    You can get the flight logs as described here:

    https://support.dronelink.com/hc/en-us/articles/360052025254-Does-Dronelink-generate-flight-logs-

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  • Comment author
    Barry Houldsworth Dronelink Expert Dronelink Expert

    Jim beat me to it.  Download the flight logs.  The good news is that the Mavic Mini doesn't have onboard components so it won't have continued with the mission after it was disconnected.  That means it either hovered in place or RTH, depending on your settings. 

    You can then either look in the last place or try to estimate where it might be between where it disconnected, and where the home point would be.  If the RTH altitude was low (mine is usually set to at least 290ft) then look for tall trees in that path.

    I would still try to get back to the location ASAP and drive around to see if you can get a connection - it might happen and, if it does, you will know exactly where it is.

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  • Comment author
    JAMES DONELSON
    • Edited

    Since the controler died good chance it did not record the last known location, since if the controller is dead no logging.

    If you set up dronelink on a free Airtdata account you might get a hint, because Airdata will show you a map of the flight.

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