Password Not working

David Claver

Password change not working and then when I made mission, it's missing the MP4's????

 

0

Comments

3 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    Password change not working

    I assume you are trying to change your password for the web app (not the support center)? Per the instructions, did you check your spam folder? If so and you still don't see it, did you confirm your email is correct?

    it's missing the MP4's

    I assume you looked on the SD card for the media? Please share your mission plan.

    0
  • Comment author
    David Claver

    Im gonna try the mission again. It does have Video as part of mission. And yes I checked SD card and no MP4's are there.

    I tried changing password in support center. I just used GOOGLE to log in and it's fine but password doesn't work for support center.

    0
  • Comment author
    Jim McAndrew Dronelink Staff

    If you are trying to use your web app password for the support center, that will not work:

    https://support.dronelink.com/hc/en-us/articles/360033520534-Why-am-I-unable-to-login-

    0

Please sign in to leave a comment.