Dronelink mission planner down

Dronelink mission planner down. Screen comes up but doesn't load any of my plans

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Comments

21 comments

  • Comment author
    Patrick Stretavski

    Page unresponsive. I did everything suggested. Different browser,cleared cache, turned of extensions, etc... Still not loading plans.

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  • Comment author
    Jim McAndrew Dronelink Staff

    Can you provide more details or specific urls or screenshots?

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  • Comment author
    Patrick Stretavski

    Same problem. Page unresponsive! Specific urls are in the screenshots. Any fix yet?

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  • Comment author
    Jim McAndrew Dronelink Staff

    I don't see any screenshots.

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    I’m not having any issues with old PC or my iPad 11 Pro using Firefox. Have you tried powering off the router to allow clearing of cache. Also in many browsers there is offline website data saved. Try deleting all saved website data and reboot router and let DL know opinion still an issue. Enjoy.

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  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    All good here, on pc with Waterfox, also good with Waterfox mobile on galaxy tab 10,and Z fold 7

    -1
  • Comment author
    Patrick Stretavski
    Powered off the router to allow clearing of cache. Also deleted all saved website data and rebooted router. Same screens as above.
    Also tried Firefox. Still not working. 
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  • Comment author
    Patrick Stretavski

    Tried Google Chrome and Firefox in Igcognito, DuckDuckGo on my Windows 11 x64 and Windows 10 x64 PCs in the house and my Android Note 20 Ultra. Still not working. Dronelink was working on all of these until I sent my first email. I can load my downloaded waypoint missions on my Android Note 20 Ultra, but I cannot update my changes on waypoint missions or make any new waypoint missions. 

    In addition to trying the above solutions, I tried my Windows 10 x64 and Windows 7 x64 PC out in my garage with Google Chrome and Firefox Mozilla and still having same results. Still not working. Maybe have to make different account?

     

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  • Comment author
    Patrick Stretavski

    Android is bringing up my downloaded waypoint missions, but it's my Dronlink.com web that is not loading and still getting "Page unresponsive!" on all PCs and Browsers.

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  • Comment author
    Patrick Stretavski

    Thanks for the help but sorry guys I'm done. Tried everything suggested to no avail. Don't know what else to try except issue me another account and see if that is the problem.

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  • Comment author
    DL-DJI mini 3

    Does the link https://app.dronelink.com/p-j- work ?

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  • Comment author
    Jim McAndrew Dronelink Staff

    You only posted your screenshot 12 hours ago (6p local time for us). We haven’t had a chance to look into the issue during normal business hours yet.

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  • Comment author
    Jim McAndrew Dronelink Staff

    In Chrome, can you right-click -> inspect -> click the console tab, and send the errors in there?

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  • Comment author
    Patrick Stretavski

    Does the link https://app.dronelink.com/p-j- work ?

    Yes. It brings up my page with my created 7 created plans, but when I click on any of them it freezes and brings up the " Page unresponsive" message

    In Chrome, can you right-click -> inspect -> click the console tab, and send the errors in there?

    I can only do that at login, but not after I click a plan as it is right-click is frozen.

     

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  • Comment author
    Patrick Stretavski
    • Edited

    Google Chrome Console Tab Errors

    content_script.js:15357 content-script-dev: screenshot-gv-chrome
    www.google.com/ccm/collect?frm=0&en=page_view&dl=https%3A%2F%2Fapp.dronelink.com%2Fp-j-&scrsrc=www.googletagmanager.com&rnd=978391776.1774618313&dt=Dronelink&auid=1157518470.1774569991&navt=n&npa=0&gtm=45be63p1v9212619928za200zd9212619928xec&gcd=13l3l3l3l1l1&dma=0&tag_exp=0~115938465~115938468~117484252~117884344&apve=1&apvf=f&apvc=1&tids=AW-376344816&tid=AW-376344816&tft=1774618312876&tfd=100:1  Failed to load resource: net::ERR_CONNECTION_CLOSED
    content_script.js:15208 check services
    invalid/:1  Failed to load resource: net::ERR_FAILED
    content_script.js:5539 Uncaught (in promise) TypeError: codes.forEach is not a function
        at LanguageUtil.getBestMatchFromCodes (content_script.js:5539:11)
        at setLng (content_script.js:6761:79)
        at I18n.changeLanguage (content_script.js:6782:7)
        at content_script.js:3362:16
     content-script-dev: screenshot-gv-chrome
    content_script.js:15357 content-script-dev: screenshot-gv-chrome
     check services
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED
    content_script.js:15208 check services
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED
    content_script.js:5539 Uncaught (in promise) TypeError: codes.forEach is not a function
        at LanguageUtil.getBestMatchFromCodes (content_script.js:5539:11)
        at setLng (content_script.js:6761:79)
        at I18n.changeLanguage (content_script.js:6782:7)
        at content_script.js:3362:16
    content_script.js:5539 Uncaught (in promise) TypeError: codes.forEach is not a function
        at LanguageUtil.getBestMatchFromCodes (content_script.js:5539:11)
        at setLng (content_script.js:6761:79)
        at I18n.changeLanguage (content_script.js:6782:7)
        at content_script.js:3362:16
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED
    invalid/:1  Failed to load resource: net::ERR_FAILED

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  • Comment author
    Patrick Stretavski
    • Edited

    Google Chrome Console Tab Errors

    After I click on a plan

    main.fd49da1c.js:1 Uncaught (in promise) TypeError: d1F.render is not a function
        at main.fd49da1c.js:1:1535330
        at main.fd49da1c.js:1:1535616
    (anonymous) @ main.fd49da1c.js:1
    (anonymous) @ main.fd49da1c.js:1
    Promise.then
    (anonymous) @ VM289 recaptcha__en.js:183
    GQ.<computed>.<computed>.<computed>.GQ.<computed>.<computed>.<computed> @ VM289 recaptcha__en.js:84
    (anonymous) @ VM289 recaptcha__en.js:84
    (anonymous) @ VM289 recaptcha__en.js:166
    (anonymous) @ VM289 recaptcha__en.js:84
    (anonymous) @ VM289 recaptcha__en.js:1653
    (anonymous) @ VM289 recaptcha__en.js:1690
    PendingScript
    (anonymous) @ api.js:1
    (anonymous) @ api.js:1
    PendingScript
    (anonymous) @ main.fd49da1c.js:1
    ai6 @ main.fd49da1c.js:1
    initialize @ main.fd49da1c.js:1
    aid @ main.fd49da1c.js:1
    (anonymous) @ main.fd49da1c.js:1
    csI @ main.fd49da1c.js:1
    2007 @ main.fd49da1c.js:1
    c @ main.fd49da1c.js:1
    (anonymous) @ main.fd49da1c.js:1
    (anonymous) @ main.fd49da1c.js:1
    recaptcha__en.js:1483 Uncaught (in promise) Error: reCAPTCHA Timeout (o)
    (anonymous) @ recaptcha__en.js:1483
    R @ recaptcha__en.js:385
    setTimeout
    e.<computed> @ recaptcha__en.js:378
    (anonymous) @ recaptcha__en.js:717
    (anonymous) @ recaptcha__en.js:1483
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    N_.send @ recaptcha__en.js:1483
    (anonymous) @ recaptcha__en.js:1495
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    l @ recaptcha__en.js:416
    Promise.then
    U @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    I @ recaptcha__en.js:1495
    W @ recaptcha__en.js:1487
    (anonymous) @ recaptcha__en.js:1498
    R @ recaptcha__en.js:385
    setTimeout
    e.<computed> @ recaptcha__en.js:378
    (anonymous) @ recaptcha__en.js:717
    (anonymous) @ recaptcha__en.js:1498
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    l @ recaptcha__en.js:416
    Promise.then
    U @ recaptcha__en.js:417
    Promise.then
    U @ recaptcha__en.js:417
    Promise.then
    U @ recaptcha__en.js:417
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    U @ recaptcha__en.js:417
    Promise.then
    U @ recaptcha__en.js:417
    Promise.then
    U @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    I @ recaptcha__en.js:1495
    W @ recaptcha__en.js:1487
    (anonymous) @ recaptcha__en.js:1498
    R @ recaptcha__en.js:385
    setTimeout
    e.<computed> @ recaptcha__en.js:378
    (anonymous) @ recaptcha__en.js:717
    (anonymous) @ recaptcha__en.js:1498
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    l @ recaptcha__en.js:416
    Promise.then
    U @ recaptcha__en.js:417
    Promise.then
    U @ recaptcha__en.js:417
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    U @ recaptcha__en.js:417
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    U @ recaptcha__en.js:417
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    U @ recaptcha__en.js:417
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    U @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    I @ recaptcha__en.js:1495
    (anonymous) @ recaptcha__en.js:87
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    l @ recaptcha__en.js:416
    Promise.then
    U @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    (anonymous) @ recaptcha__en.js:87
    (anonymous) @ recaptcha__en.js:728
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    (anonymous) @ recaptcha__en.js:728
    Promise.then
    (anonymous) @ recaptcha__en.js:728
    Ep.U @ recaptcha__en.js:1500
    W @ recaptcha__en.js:1487
    (anonymous) @ recaptcha__en.js:648
    (anonymous) @ recaptcha__en.js:648
    (anonymous) @ recaptcha__en.js:154
    M.next @ recaptcha__en.js:318
    l @ recaptcha__en.js:416
    Promise.then
    U @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:417
    (anonymous) @ recaptcha__en.js:159
    (anonymous) @ recaptcha__en.js:647
    (anonymous) @ recaptcha__en.js:396
    en @ recaptcha__en.js:1077
    R @ recaptcha__en.js:385
    W @ recaptcha__en.js:284

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  • Comment author
    Patrick Stretavski

    Firefox Inspection Console text - igcognitio mode after flushing DNS and Turning off all extentions

    content-firebaseappcheck.googleapis.com/v1/projects/dronelink-225116/apps/1:361820500273:web:6e940c3776d6d7e3c30010:exchangeRecaptchaV3Token?key=AIzaSyAFWWBYr8lz3zJb5KLMgyZ_g-978KykNJ0:1  Failed to load resource: the server responded with a status of 403 ()

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  • Comment author
    Jim McAndrew Dronelink Staff

    I think we have a fix, refresh your browser.

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  • Comment author
    Patrick Stretavski
    • Edited

    Jim, Thank you for sticking with me. It worked. I did a Hard Refresh A Webpage Using The Google Chrome BrowserWindows / Linux: ctrl + shift + r  OR  ctrl + f5.

    It worked on both Google Chrome and Firefox.

    Going to Ireland soon and wanted to update my plans before going. 

    Again, Thank you

    Patrick

    1
  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Good to hear. Sounds like a unique issue. Enjoy Ireland.

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  • Comment author
    Patrick Stretavski

    Thank you Mike (Arizona Wyldwest) also for everything and all your hard work. Everything is working as it should. Last message from me. Signing Off. Patrick

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