Dronelink app crashing on Android 12 Dec 31 2021

Bill B

December 31, 2021 18:15
8 comments

I have an S21 Ultra running Android 12 UI 4.0

I have downloaded the Dronelink app multiple times today with the same results.

As soon as I launch the app it immediately crashes and a pop-up says the app has a bug and needs to be fixed by the developer.

Any help fixing this would be appreciated

Thanks

Comments

8 comments

Jim McAndrew Dronelink Staff
- December 31, 2021 18:20
What build number do you have installed?

0
Bill B
- December 31, 2021 19:24
Version 3.1.0

0
Jim McAndrew Dronelink Staff
- December 31, 2021 19:26
You aren't on the beta.

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Bill B
- Edited December 31, 2021 19:32
Jim,

This is the only version I see in the Play Store.

As for Android Version G998U1UES4BUKK updated today

So I'm guessing I have to be running the 183 beta version for Dronelink to work

0
Mike (Arizona Wyldwest) Dronelink Expert
- Edited January 01, 2022 18:55
Yes, it needs to be the Beta. Not sure about Android but the Most recent IOS Beta versions is 3.2.0 build (183).

Here is another direct link to Dronelink page with the info needed for Android Beta. Hope this helps.

https://support.dronelink.com/hc/en-us/articles/360033520874-How-do-I-install-the-beta-native-app-

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John Gibson
- March 22, 2022 18:14
Jim,

I'm having trouble with this issue too. I will get the Dronelink has stopped pop up two or three times in a row and then it will finaly open up. I'm running a TripleTek 7 Pro with Adroid 9. I have Version 3.3.0 (185) Kernel 3.3.1.

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Jim McAndrew Dronelink Staff
- March 23, 2022 12:04
It sounds like maybe you are having a different issue as the OP was about Android 12. Does it work on other Android devices / versions, just not this device?

0
John Gibson
- March 23, 2022 14:33
I've had the same issue on another TripleTek and also a Samsung Galaxy Tab A 8.0" 32 GB.

I pulled these off of Dronelink for the version, build and kernel:

Samsung:

TripleTek:

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