Air 2S - dronelink mission issues

Steven McIntosh

Here is a list of issues I'm currently having,

Once the drone is connected to the Dronelink app and I try to start a mission or fly a mission, the drone link app says it needs to be in P GPS mode or automatic mode. Though I haven't touched or changed any settings, it will just run the missions at other times. No setting or changes have been made to the drone how do I put the drone into the settings it's requesting, and why is this happening?

Another time it was running a short mission following the waypoints drone was only about 100/200 meters in clear view of me and crashed into a tree. 

Another time while running a mission on a long hill the drone started to veer towards the ground instead of climbing, i had to manually stop the drone from crashing.

 

The drone at times tells me that telemetry is unavailable. why and how to resolve this issue

 

While running short photo point missions within site of me and the controller takes photos of not the waypoint photo point but still takes some of the photos of the waypoint photo mission

 

Also, flying off course of the flight path of a waypoint mission

 

Will an extension ariel help some of these issues?

also is there ability to see profile missions photos and videos online through the app

 

please help and thank for taking the time to help with my issues, regards Steve

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Comments

4 comments

  • Comment author
    Daniel Snyder

    I've been getting No Telemetry issues on the Air 2S recently.  Try disabling the WiFi on your phone, and rebooting/restarting the Drone and the Controller.  Also unplug and reconnect the USB cable between the phone and controller.  I've struggled with this for about a week and that solution has worked for me.  Good Luck.

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert
    • Edited

    A lot of question on one thread. Make sure before every mission that the controller mode switch is on is Normal “P” position. The drone does not follow the terrain since these drones are based on ATL so of it crashed into a hill then you set the plan that way. This is why you run the mission preview in the Web App. If it crashed into a tree then DL has no control over obstacles. So if you are in an area with a lot of obstacles I’d suggest running a mission verification. If you get “drone too far off course” then you will probably need to slow down the drones max speed. There are a ton of help articles you should go through. Other then the help section you can share a plan with a specifc question and someone can help  

    https://support.dronelink.com/hc/en-us/articles/360056104694-Why-do-I-see-Unable-to-Take-Control-or-Automatic-Control-Interrupted-during-missions

    https://support.dronelink.com/hc/en-us/categories/360001874574-General

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  • Comment author
    Barry Houldsworth Dronelink Expert Dronelink Expert

    Another issue that often crops up - if the drone (Air 2S in particular) has collision avoidance set to avoid instead of brake, it will sometimes run and then other times fail.  Change it to brake and you should find it works fine.

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  • Comment author
    Daniel Snyder
    • Edited

    Thanks Barry.  Air2s has been pretty quirky lately.  So, reboot everything and disconnecting / reconnecting USB cable to the controller and putting the phone in Airplane mode seems to be a functional solution.  Cant explain why, but it does fix connection issues.

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