Trouble flying in restricted airspace even with FAA clearance

Dev Dharm Khalsa

Hi, I have a DJI Mini 3 Pro, which I am using with the RC-N1 controller and a tablet with dronelink software loaded onto it. 

I am working several commercial jobs which I was hoping to use dronelink to do automated flights to show construction progress over time. It just so happens that both of these jobs are located within FAA restricted areas. I have official permission from the local airspace authorities to fly in these zones, but I notice when I try to start the mission, it shows me the following message: "unable to take control". 

Some background: 

1) I loaded the authorization into my DJI account, and logged into my account on the DJI fly app on the tablet, but I still don't understand how to load the authorization in the drone or controller prior to flight, so maybe this is the problem here..

2) I thought if I take off from the DJI fly app and then switch to dronelink, maybe that would solve the problem. 

Any advice on figuring this out? If it isn't possible with this drone, is there another drone I could use with the dronelink software that would work better for this purpose, where the airspace restriction would be less of an issue? 

Thanks in advance. 

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Comments

2 comments

  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    Is the controller mode switch in “P” Normal position ? If so then check in the DJI Fly app under the Safety Tab to see if the DJI Unlock is listed in that section. If it is then you will need to connect the drone using the DJI Fly app first and once ready then force close the app and open DL. It should work but DL does not control any of the DJI unlocks. Also did you try starting the motors using the DJI Fly app. If they won’t spin up then you will need to figure out why the unlock isn’t working. Check and advise.

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  • Comment author
    Jim McAndrew Dronelink Staff

    https://support.dronelink.com/hc/en-us/community/posts/7051486179475

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