App crashes when starting

BG

Hello,

Since the newer versions of Dronelink works very poorly on my phone (I get the message Low Performance Device), I tried to use another phone. When I launch the app, it simply crashes after a few seconds, never going further thant the loading screen.

I removed and reinstalled the app. The problem is till there.

That phone is an iphone 8 plus, running on version 13.5.1.

Is there a solution? An older or more stable version of the app maybe? I would rather not be forced to buy a new phone just to run an app.

0

Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    We only test DL on the last two major versions of iOS.

    0
  • Comment author
    BG

    Thanks.

    New phone then...

    0
  • Comment author
    Nicolas Roberts Dronelink Staff

    Hey BG, are you not able to update your IOS version? I test Dronelink on an iPhone 6s on IOS 15.7.7 pretty regularly without crashing.

    0
  • Comment author
    BG

    I just did, to the latest version (the previous user of this phone had set the auto update to Off and I'm not familiar with iphones) and now I can launch the app. But this phone is also a Low Performance Device so I still need a new phone.

    By the way, I found your spreadsheet "Dronelink Devices". Very useful, thanks.
    I'd like to add the Huawei WAS-LX1A to that list: Android version 8.0.0, Low performance.

     

    0
  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert
    • Edited

    I'd like to add the Huawei WAS-LX1A to that list: Android version 8.0.0, Low performance.

    BG Just go ahead and add it, that's the idea of that sheet, so users can update it with their devices

    0

Please sign in to leave a comment.