Gimbal Orientation Failed
I created a flight route on the map and executed the flight plan. The aircraft uses the DJI Air 2S.
When the aircraft reaches the planned starting position, it displays "Gimbal Orientation Failed. Gimbal Orientation Pitch -90° Gimbal Not Rotated" and does not start.
Aircraft firmware is 02.04.2500.
I would appreciate it if you could tell me how to solve it.
Comments
16 comments
Might be easier if you can share the mission so that people can take a look at it.
Below is the mission I created.
https://app.dronelink.com/tomonori-nagashima/my-first-project/plan/ZjEwlGkHno4nk6TqIjp7
That all looks good, what version of Dronelink are you using
I am using version 4.6.0(259).
A few things to suggest
Sounds like it is a regression in the firmware back to this issue:
https://support.dronelink.com/hc/en-us/community/posts/7597926471315-MAVIC-AIR-2-S-GIMBAL-ORIENTATION-FAILED
Will test to confirm later.
Experiencing this exact same issue.
DJI Fly 1.10.6 (777)
Dronelink 4.6.0
DJI Air 2S firmware 02.04.2170
RC Firmware 03.00.0306
Will try to update firmware to 2500
info That firmware is very old so you need to update. Even if this issue posted here isn’t fixed by updating your firmware you may have other issues. I suggest always using the most current firmware and DL app version. There were many issues with the A2S originally which took several fixes by DJI.
Dear Barry Houldsworth,
It uses iOS.
I've tried several times and it's still the same.
We have manually confirmed that the gimbal moves normally, so we have definitely removed the gimbal guard.
If you turn on the gimbal attitude indicator in the settings, does it show the right read-out?
I was able to confirm that gimbal angles from 24° to -90° can be acquired correctly on the monitor.
Thanks for the details. We are looking into it.
Hello Ryuga,
I was not able to replicate this issue. Testing on an Air2S with 02.04.2500 firmware, on iOS and Android mobile devices, using version 4.6.0 (259). Tested it using a Gimbal Orientation Command by itself, and your mission plan copied to our location. Each time it moved the camera to -90 without and error message.
What mobile device were you using with the Air2S? Please share specifics. Also try calibrating your gimbal.
Best,
Jacob
I tried calibrating the gimbal and it showed the same error.
The mobile device I was using is iPad mini 6th generation version 16.5.1.
I also tried with Android SH-41A, version 12, but the result was the same.
Does the gimbal actually move even though the command is failling?
After the command fails, the aircraft will hover and the gimbal will not move.
I was only able to manually switch gimbals while hovering.
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