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Comments
4 comments
Connecting in one place and not another makes no sense. This is the standard list of possibilities for why it doesn't connect:
https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone-
Yes I know, contacting you was a last resort because I've been through all of that article. My logic was that if I connected at home then I must have the correct app for my phone and all the permissions are set correctly. At the moment it seems I've paid for something I can't use. I will persevere but is there anything else you can suggest? Thanks
The suggestions are in the article I linked: https://support.dronelink.com/hc/en-us/articles/360052025194-Why-is-Dronelink-unable-to-connect-to-my-drone-
You can always request a refund in the worst case:
https://www.dronelink.com/refund
OK Jim thanks, as I say I'll persevere and if I get no joy I'll go for refund. Thanks.
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