Mission stops at start

I have planned a linear mission with the phantom 4 pro. The team takes off, slowly climbs 3 to 4 meters and then doesn't move from there. When stopping there is no error message.

I have paid for this software and lost a day of work away from home today.

Any idea what is going on?

this is my flight plan

https://app.dronelink.com/jose-rafael-llovera-marcano-PnX3MJd2i2JdFHM2hht2/my-first-project/plan/GLzKbJVzPYB2uD3zo8E6

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Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    The error message is:

    Automatic Control Interrupted: The drone must remain in P-GPS flight mode for automatic control.

    See #1 on this list:

    https://support.dronelink.com/hc/en-us/articles/360056104694-Why-do-I-see-Unable-to-Take-Control-or-Automatic-Control-Interrupted-during-missions-

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  • Comment author
    jose javier llovera alberro

    Hello, thank you for your quick response.

    I answer with the number for each condition that you have indicated.

    1. Flight mode was in P
    2.The flight altitude was set at 120 meters above the ground and in the firmware the limit is at 235.
    3. The maximum distance option is disabled.
    4.Multiple flight mode enable.
    5.GPS fix, clear sky conditions.

    I turned the equipment off and on 3 or 4 times and the condition persisted.

    In DJi GO 4 I can take off.

    I'm flying with the sensors off.

    Greetings

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  • Comment author
    Jim McAndrew Dronelink Staff

    Can you post a screenshot?

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    It’s a 3.5 mile mission so it may be way too long. Try reducing the distance and I see if it works. The device may not be able to load it the way it’s set up. The warning at top of mission card tells you about possible performance issues. If it did work with it at that distance it may still disconnect as well. Just a thought.  

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    I don’t have the Phantom 4 drone but it should not matter as far as the mission running. I just tried your mission with my MA2 using iPad 11 Pro, M2 which is extremely powerful and it loaded and worked without issues. I only flew about 1,000 feet since it’s way to long to run fully for me. Never the less it works so I’m guessing it may be the device your using. Any plan which loads and then just hovers while trying to execute can be the device not being powerful enough to actually execute it. What device are you using ?  As I mentioned in previous post, I’d shorten it to maybe 2,000 feet and try again. Just make a copy first then shorten that one and see of it works. If so then that’s probably the issue. 

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