Samsung Tab A8 disconnecting

Nick Farland

i have a Samsung Tab A8 running Dronelink for a mapping mission, the drone is a DJI Mavic Air 2. I start the mission, the drone fly's up and over to the starting location. the mission starts then after 1-3 photos are taken, it starts stuttering and then Dronelink starts saying drone disconnected. i have switched cables. The mission runs perfectly on my S21 phone and Tab S7FE. i have completely uninstalled DJI fly and have uninstalled and reinstalled Dronelink. The drone only has stock apps plus Dronelink on it. As i bought it just to fly with the drone. All software is up to date.

0

Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    If it works on the other devices then it seems like a device specific and/or Android version specific issue.

    0
  • Comment author
    Nick Farland

    I'm aware that it's a device issue with Dronelink. Looking for helpful tips or suggestions to try.

    0
  • Comment author
    Jim McAndrew Dronelink Staff

    The first suggestion is to always try another device, which you already did and proved it works so not sure where else to go with it.

    0
  • Comment author
    MrMe

    Sorry for bumping an old thread. I'm having the same issue with a Samsung Tab A8, I'm only posting as an FYI for anyone else that tries to use the same tablet in the future. It seems the tablet is either too low spec'd or too old to be able support Dronelink.

    0
  • Comment author
    Martin Reading Dronelink Expert Dronelink Expert

    Check out this thread, for all things pertaining to devices crashing on the mini 3 beta https://support.dronelink.com/hc/en-us/community/posts/16409496589331/comments/16410305783571

    0

Please sign in to leave a comment.