Each person must have a separate login. You cannot share a Dronelink login between people.
The Growth, Enterprise and Education plans support multiple users. The Basic, Premium, Elite and Starter plans have 1 user.
A seat is a paid place for one user on a Growth account. The Members menu shows the number of seats as Team Size. A Growth account can have up to 25 users. Additional Growth users are 25% off. You can buy seats when you sign up, or add them later.
Enterprise accounts have unlimited users. If you need more than 25 users, please contact us.
An Education class has its own seats: the seats you buy, plus 2 free seats for the owner and the first teacher. It has no Team Size. In a class, Admin shows as Teacher and Contributor shows as Student, and a teacher can also add seats. Learn more about classes.
Adding More Users to Your Growth Subscription
To invite a new user to your Growth account, you need an unused seat. If no seat is unused, increase Team Size and confirm the increase in cost.
Selecting Continue will bill your default payment method. If you bought your plan in the mobile app, contact Dronelink support to change Team Size.
View more details, such as the total invoice amount within the Manage Billing page.
How to Invite Additional Users to a Multi-User Growth Account
Step 1 - Open Account Settings Menu
Step 2 - Open Members Menu
Step 3 - Select to Add New Member and a Permission Type
On a Growth account, select Invite. The Invite button shows only when the account has an unused seat. On other multi-user accounts, select New Member.
See Adding More Users to Your Subscription above.
User Permission Types:
| Action | Owner | Admin | Contributor |
|---|---|---|---|
| Plan missions, fly, view flights | Yes | Yes | Yes |
| Invite and remove members | Yes | Yes | No |
| Change a member to Admin or Contributor | Yes | Yes | No |
| Require 2FA for the account | Yes | Yes | No |
| Change the account name and details | Yes | No | No |
| Change Team Size | Yes | No | No |
| Manage Billing, upgrade or cancel | Yes | No | No |
| Transfer ownership | Yes | No | No |
Each account has one Owner. To transfer ownership, the Owner opens the member list and changes a member to Owner.
Step 4 - Send Invitation
End user must accept by clicking the link.
Step 5 - Accept Invitation
The user will need to create a user profile and can then accept the invitation.
Managing Invitations, Removing Members and Changing Permissions
In the member list, you can see pending invitations, resend invitations, change permissions, and remove members and invitations.
To remove a member:
- Open the Members menu.
- Find the member in the list.
- Select the delete icon on that member.
- Confirm that you want to remove the member.
When you remove a member:
- The member loses access to the account immediately.
- Plans and flights in the account stay in the account.
- The seat stays paid. The account shows an unused seat, and you can invite another person to that seat.
To stop paying for a seat, the Owner reduces Team Size. Members and pending invitations both use seats. Their total must be equal to or less than the new Team Size. If it is more, remove members or invitations first.
You cannot remove the Owner. To leave an account that you do not own, open Account Settings and select Leave Account.
Can I use one login for several accounts?
Yes. One user profile can own or join several accounts. For example, you can have a Hobbyist account for recreation and a Growth account for work.
Each account has its own plan, seats and billing. If you are a member of two accounts, you use one seat in each account.
You can switch between accounts in the web and mobile apps. You do not need to log out. To add an account, log in first. Then create the new account, and Dronelink adds it to your user profile. Learn more in Can I have multiple Dronelink accounts?