If you purchased from app.dronelink.com/pricing, you can access Manage Billing to:
- View and download invoices and receipts
- View upcoming payments
- Edit Billing Information, address, contact email
- View or change payment method
- Cancel your plan
For an Education class, only the class owner sees Manage Billing, and it shows all of their own invoices. Seats that a teacher adds are on the teacher's invoices. A class has no upcoming payments and no cancel step.
A Starter or Growth account from a reseller code has no Manage Billing, because the reseller paid for it. Learn more. On a reseller account, Manage Billing opens the reseller's own billing, for every admin of the reseller account. Learn more.
If you bought through the Google Play or Apple App stores, manage your subscriptions there. Manage Billing will not show app store purchases.
If you lost access to your account due to a failed payment, you can access Manage Billing from this link by entering the email you signed up for an account with.
Step 1 - Select Manage Billing from Account Settings
Step 2 - Manage Billing page Opens
Update Payment Details
Add a payment method and delete old payment methods.
Cancel Plan
If you have an active subscription, you can cancel the plan in Manage Billing
Download Invoices / Receipts
Select the following button next to the date you want to download invoices and receipts for.
Edit Billing Information or Add Tax ID
Select Update Information and add details. Once saved, you can download receipts and invoices with the updated information.