Some DJI remote controllers cannot run third-party apps such as Dronelink. The DJI SDK does not support these controllers. Check DJI's list of supported hardware.
Support depends on the controller and the drone. For example, the RC Pro runs the Dronelink app with the Mini 3 Pro, but not with the Mini 4 Pro. To check your setup, open dronelink.com/download and select your drone.
Can I use Dronelink with a DJI RC 2?
Yes, if your drone supports onboard waypoint missions, such as the Air 3 or Mavic 4 Pro. You do not use the Dronelink app. You use the DJI app on the controller.
- Plan the mission in the web mission planner on a computer.
- Convert the plan to DJI Waypoints, and export a KMZ file.
- Make a temporary mission in DJI Fly on the controller.
- Replace the file of that mission with your KMZ file. For a USB transfer, use a Windows PC.
- Run the mission in DJI Fly.
We have not tested this on an RC 2.
Follow the steps in Onboard DJI Waypoint Missions - Convert and Export to KMZ. That article names the plans that include KMZ export.