Jim McAndrew Dronelink Staff
Articles
Recent activity by Jim McAndrew
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How do I connect to a third-party flight logging service? (DroneLogBook, AirData, Aloft Air Control, Dronedesk)
Dronelink integrates with multiple flight logging services, including: Airdata DroneLogbook Aloft Air Control - more details on how to connect Dronedesk Once a specific user and account has ...
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- 5 followers
- 0 comments
- 5 votes
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Why does the drone fly off course or make jerky movements during certain mission plans?
There are many forum threads that discuss this issue in detail (such as this one). In the end, flight performance depends on many factors including: Hardware - How big and stable is the drone?...
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- 3 followers
- 0 comments
- 4 votes
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Why do I see "Device Running Too Slow" during missions?
Dronelink uses a custom flight controller that performs all the calculations on your mobile device (learn more). This can be processor intensive depending on the complexity and duration of your mis...
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- 7 followers
- 0 comments
- 13 votes
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Is there a free trial of Dronelink?
No, Dronelink does not offer free trials, however: If you want to try the Dronelink mobile app to see if it will connect to your drone and/or perform well, you can do that for free as described he...
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- 1 follower
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- 0 votes
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Learning Resources
There are a variety of ways to begin and continue learning Dronelink. 1. Getting Started Tutorials - Our Recommended Starting Point Learn by getting your hands on the product and out flying! Trai...
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- 55 followers
- 2 comments
- 42 votes
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How do I install the Dronelink mobile app?
Go to dronelink.com/download and select your drone from the list. Then select your remote controller / mobile device to download and install the correct Dronelink app. The Dronelink app is supporte...
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- 18 followers
- 0 comments
- 13 votes
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How do I cancel my account and/or get a refund?
Hobbyist Plans If you have a one-time payment plan and would like to cancel and receive a refund, fill out the following form to request a refund: dronelink.com/refund For purchases at app.droneli...
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- 8 followers
- 0 comments
- -6 votes
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Why is Dronelink unable to connect to my drone?
There are multiple reasons why Dronelink may not be able to connect to your drone: Is your drone supported (including the mobile operating system you are using)? See full system requirements If...
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- 242 followers
- 0 comments
- 62 votes
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How do I upgrade my account? Upgrade my plan?
You may be prompted to upgrade your account while using Dronelink if you attempt to access a feature that is not in your plan. Or you can select to upgrade your account. Hobbyist plans can upgrad...
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- 3 followers
- 0 comments
- 9 votes
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What are the system requirements? Supported drones and devices?
Dronelink is supported across a variety of drones, mobile devices and operating systems. Visit dronelink.com/supported-drones to find out if your drone is supported. Visit dronelink.com/download to...
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- 171 followers
- 0 comments
- 66 votes