User

Jim McAndrew Dronelink Staff

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Articles

Recent activity by Jim McAndrew

  • Does Dronelink offer support? How do I get support?

    Yes, the best way to get support is by posting to the forums (free user registration required): Post your question in one of the following categories: General questions Bug reports Feature request...

    • Updated
    • 10 followers
    • 0 comments
    • 0 votes

  • How do I install the Dronelink app on RC Pro, RC Enterprise Pro, RC Plus? Step-by-step instructions.

    Go to dronelink.com/download from the RC web browser to download the install the correct version of the Dronelink app.   Step 1 - Open Web Browser on Remote Controller   Step 2 - Navigate to drone...

    • Updated
    • 38 followers
    • 0 comments
    • 16 votes

  • Why does the Android app ask for so many permissions?

    The DJI SDK requires access to these permissions to function: Manifest.permission.VIBRATE,Manifest.permission.INTERNET,Manifest.permission.ACCESS_WIFI_STATE,Manifest.permission.WAKE_LOCK,Manifest.p...

    • Updated
    • 13 followers
    • 0 comments
    • 6 votes

  • Why is iOS not supported for newer DJI drones?

    Dronelink supports DJI drones by using the DJI Mobile SDK (MSDK). Starting with version 5 of the MSDK, DJI decided to only support Android devices, and they currently have no plans to add support f...

    • Updated
    • 3 followers
    • 0 comments
    • 4 votes

  • Can I have multiple Dronelink accounts?

    Yes! You can have multiple Dronelink accounts associated with the same user profile. Make sure you are logged in when you sign up for the second account, and Dronelink will automatically associate ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Does Dronelink generate flight logs?

    Yes, Dronelink automatically generates logs in DJI's proprietary flight log format. You can access these flight logs by connecting your mobile device to a computer and exploring the files in the Dr...

    • Updated
    • 3 followers
    • 0 comments
    • 6 votes

  • Which features and drones are included in my plan?

    You can always see exactly which features and drones your plan supports by opening your account settings. First click Plan Details (...):   Then click See All Features:

    • Updated
    • 2 followers
    • 0 comments
    • 4 votes

  • When will Dronelink add support for DJI's new drones?

    Dronelink is built on the DJI Mobile SDK, which does not always include support for DJI's latest drones. DJI does not usually reveal specific timelines for new hardware support, but in the past we ...

    • Updated
    • 26 followers
    • 0 comments
    • 14 votes

  • What is the difference between the web app and the mobile app?

    The Dronelink web app is a progressive web application that provides account access, mission management, and mission planning user interfaces. The primary focus of the web app is pre-flight and pos...

    • Updated
    • 2 followers
    • 0 comments
    • 22 votes

  • What happens if the drone loses connection?

    If the drone loses connection during a mission, the resulting behavior depends on the execution engine. Virtual Stick (default) If you are running a standard Dronelink mission plan that uses virtua...

    • Updated
    • 10 followers
    • 4 comments
    • 36 votes