Jim McAndrew Dronelink Staff
Articles
Recent activity by Jim McAndrew
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How do I install the Dronelink mobile app?
Go to dronelink.com/download and select your drone from the list. Then select your remote controller / mobile device to download and install the correct Dronelink app. The Dronelink app is supporte...
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- 18 followers
- 0 comments
- 13 votes
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How do I cancel my account and/or get a refund?
Hobbyist Plans If you have a one-time payment plan and would like to cancel and receive a refund, fill out the following form to request a refund: dronelink.com/refund For purchases at app.droneli...
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- 8 followers
- 0 comments
- -6 votes
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Why is Dronelink unable to connect to my drone?
There are multiple reasons why Dronelink may not be able to connect to your drone: Is your drone supported (including the mobile operating system you are using)? See full system requirements If...
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- 252 followers
- 0 comments
- 65 votes
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How do I upgrade my account? Upgrade my plan?
You may be prompted to upgrade your account while using Dronelink if you attempt to access a feature that is not in your plan. Or you can select to upgrade your account. Hobbyist plans can upgrad...
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- 3 followers
- 0 comments
- 9 votes
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What are the system requirements? Supported drones and devices?
Dronelink is supported across a variety of drones, mobile devices and operating systems. Visit dronelink.com/supported-drones to find out if your drone is supported. Visit dronelink.com/download to...
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- 173 followers
- 0 comments
- 66 votes
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What is on the Dronelink product roadmap?
Dronelink is used all over the world by a large number of daily active users in a wide array of use cases. We constantly receive feedback in the form of feature requests and bug reports, and up-vot...
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- 2 followers
- 1 comment
- 5 votes
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Why do I see "Unable to Take Control" or "Automatic Control Interrupted" during missions?
There are several reasons why Dronelink might display these messages. These issues may also result in the drone just hovering during a mission (without showing any error message). The flight mode ...
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- 3 followers
- 0 comments
- 6 votes
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Can I use Dronelink while offline?
The Dronelink web app does not currently support offline mode. The Dronelink mobile app has limited support for offline mode. The options for offline use include: Use the On the Fly functions unde...
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- 12 followers
- 0 comments
- 8 votes
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How do I join and test the Beta app?
The Dronelink beta is open to any user with a paid account. Login with your existing username and password. Beta testing is intended for advanced users that are actually interested in testing and p...
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- 76 followers
- 0 comments
- 10 votes
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List of Legacy iOS Devices
Please avoid using Dronelink with these devices if possible (it will probably result in a bad user experience): Check if your device will perform well. iPad iPad 2 iPad 3 iPad 4 iPad 5 iPad 6 iPad...
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- 6 followers
- 0 comments
- 9 votes