User

Jim McAndrew Dronelink Staff

Member since
Total activity 10181
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Followed by 36 users
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Articles

Recent activity by Jim McAndrew

  • Does Dronelink void my warranty? (DJI Care Refresh)

    No. DJI will still cover your drone if there is a hardware issue, but you will need to send them flight logs (learn more). If the software has a bug that causes your drone to crash, we take respons...

    • Updated
    • 21 followers
    • 0 comments
    • 18 votes

  • Why am I unable to login?

    The Dronelink app (web/native) and the support center (forums, etc) use different login systems. Depending on which system you are attempting to access, you need to create an account for that syste...

    • Updated
    • 81 followers
    • 4 comments
    • 14 votes

  • What makes Dronelink different or better than other apps?

    Most flight automation apps are limited to uploading missions to the drone for execution. This approach is called onboard waypoints, and it is the reason why most apps are essentially clones of eac...

    • Updated
    • 16 followers
    • 0 comments
    • 22 votes

  • Why does it display "Electromagnetic interference at sticks"?

    The DJI SDK erroneously reports this status on the Mavic 2 pro, even when it is safe to fly. Please ignore this warning message until DJI updates the SDK.

    • Updated
    • 4 followers
    • 1 comment
    • 3 votes

  • Why should I trust Dronelink to fly my drone?

    Dronelink was created by Jim McAndrew, a software architect and drone enthusiast from Austin, Texas. His passion for creating drone software started in 2014 with Autopilot, the first third-party fl...

    • Updated
    • 10 followers
    • 0 comments
    • 18 votes

  • Why does the 3D view say ArcGIS failed to load in the web app?

    The 3D view is powered by Esri's SceneView (ArcGIS), which requires cross-site tracking to be enabled. Open Safari > Preferences > Privacy and uncheck Prevent cross-site tracking to use the 3D view...

    • Updated
    • 4 followers
    • 3 comments
    • -1 votes

  • Where do I register for an account to login to the web and native apps?

    Sign up for one of the plans in the web app on the subscription page. Unfortunately, we are not able to include a link to this page in the native app because it would violate Apple's App Store poli...

    • Updated
    • 3 followers
    • 0 comments
    • -1 votes

  • What is the difference between a Plan and a Mission?

    When you tap the Load Plan button in the native app, Dronelink creates a new Mission and places a copy of the Plan inside of the Mission. This lets you run that Mission to completion without worryi...

    • Updated
    • 4 followers
    • 0 comments
    • 5 votes

  • Does Dronelink have Release Notes?

    Yes! Click here to read the release notes for each version.

    • 13 followers
    • 0 comments
    • 6 votes

  • How do I take over control during a mission?

    You should be ready to take control of the drone at any point during a mission in case of an emergency. The quickest way to take control is to flip the flight mode switch out of P (to sport or anot...

    • Updated
    • 5 followers
    • 0 comments
    • 46 votes