User

Jim McAndrew Dronelink Staff

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Articles

Recent activity by Jim McAndrew

  • How do I connect to a third-party flight logging service? (DroneLogBook, AirData, Aloft Air Control))

    Dronelink integrates with multiple flight logging services, including: Airdata DroneLogbook Aloft Air Control - more details on how to connect Once a specific user and account has been connecte...

    • Updated
    • 5 followers
    • 0 comments
    • 5 votes
  • Does Dronelink generate flight logs?

    Yes, Dronelink automatically generates logs in DJI's proprietary flight log format. You can access these flight logs by connecting your mobile device to a computer and exploring the files in the Dr...

    • Updated
    • 3 followers
    • 0 comments
    • 6 votes
  • Which features and drones are included in my plan?

    You can always see exactly which features and drones your plan supports by opening your account settings. First click Plan Details (...):   Then click See All Features:

    • Updated
    • 2 followers
    • 0 comments
    • 4 votes
  • When will Dronelink add support for DJI's new drones?

    Dronelink is built on the DJI Mobile SDK, which does not always include support for DJI's latest drones. DJI does not usually reveal specific timelines for new hardware support, but in the past we ...

    • Updated
    • 24 followers
    • 0 comments
    • 11 votes
  • What is the difference between the web app and the mobile app?

    The Dronelink web app is a progressive web application that provides account access, mission management, and mission planning user interfaces. The primary focus of the web app is pre-flight and pos...

    • Updated
    • 2 followers
    • 0 comments
    • 22 votes
  • What happens if the drone loses connection?

    If the drone loses connection during a mission, the resulting behavior depends on the execution engine. Virtual Stick (default) If you are running a standard Dronelink mission plan that uses virtua...

    • Updated
    • 9 followers
    • 4 comments
    • 36 votes
  • Does Dronelink void my warranty? (DJI Care Refresh)

    No. DJI will still cover your drone if there is a hardware issue, but you will need to send them flight logs (learn more). If the software has a bug that causes your drone to crash, we take respons...

    • Updated
    • 12 followers
    • 0 comments
    • 14 votes
  • Why am I unable to login?

    The Dronelink app (web/native) and the support center (forums, etc) use different login systems. Depending on which system you are attempting to access, you need to create an account for that syste...

    • Updated
    • 77 followers
    • 4 comments
    • 13 votes
  • What makes Dronelink different or better than other apps?

    Most flight automation apps are limited to uploading missions to the drone for execution. This approach is called onboard waypoints, and it is the reason why most apps are essentially clones of eac...

    • Updated
    • 15 followers
    • 0 comments
    • 22 votes
  • Why does it display "Electromagnetic interference at sticks"?

    The DJI SDK erroneously reports this status on the Mavic 2 pro, even when it is safe to fly. Please ignore this warning message until DJI updates the SDK.

    • Updated
    • 4 followers
    • 1 comment
    • 3 votes