Android app not syncing mission plans with the web app

Emile

Hello Dronelink Support,

I'm experiencing a synchronization issue with the Dronelink Android app. Mission plans are up to date in the web app, both on my computer and in Chrome on my Android tablet. However, the native Android app still displays old mission plans that I have deleted from the web app, and newly created plans do not appear.

I'm using the same account on all devices, and I've already logged out and logged back into the Android app. I've also confirmed that the Android app is updated to the latest available version. The web app displays the correct information on both my computer and tablet, but the Android app continues to show outdated mission plans, even though it displays a current “Last Updated” time.

Could you please help me troubleshoot this issue? Is this a known bug affecting the Android app?

Thank you for your assistance.

 
0

Comments

2 comments

Date Votes
  • Comment author
    Jim McAndrew Dronelink Staff

    Can you please email your login creds to support@dronelink.com so we can check?

    Also what version of the app are you using?

    0
  • Comment author
    Emile

    Thanks for getting back to me. I've sent the email.

    App version is: 5.3.5 (327) Kernel 5.3.1

    0

Please sign in to leave a comment.