Multiple accounts

Martin Yanez
I have the Elite Hobbyist account. I do login with different devices. I noticed in the app it showed I have 7 (multi) of the exact same account. Why did this happen and how do I fix it.
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Comments

4 comments

  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    It doesn’t matter how many different devices you use there is only one account. Where are you seeing 7 accounts in the Web app. Send a screenshot.

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  • Comment author
    Martin Yanez

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  • Comment author
    Mike (Arizona Wyldwest) Dronelink Expert Dronelink Expert

    DL staff will need to look at this. I’ve never seen that before but as long as it’s working I would not worry about it since all Hobbyist Plans are a one time fee. I’m guessing it’s some type of glitch but it won’t affect your missions. So until DL can look into this I’d enjoy flying.

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  • Comment author
    Jim McAndrew Dronelink Staff

    There is a bug right now that will be corrected in the next release, and we will clean up the extra accounts then. Sorry about that.

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