Gimbal error air 2s
Hello.
I am trying to run a mission with DJI Air 2S and when I hit run after 5 to 10 seconds it gives me a Gimbal error and stops the mission.
Any ideas how can I solve this problem?
Thank you in advance
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Comments
23 comments
Can you Share the plan please.
Hi Dronelink Staff =)
today i used for the first time dronelink with my Air 2s and i received the following messages:
"Gimbal Orientation Failed: • Please try again by tapping the play button. • If it happens a second time, try restarting the drone. • If it keeps happening, you may need to reorder/remove this component or make it not required. Gimbal Orientation | Pitch -65° ∠ Path | Gimbal Unavailable"
and after some parameters changes i got a similar messages:
"Gimbal Orientation Failed: • Please try again by tapping the play button. • If it happens a second time, try restarting the drone. • If it keeps happening, you may need to reorder/remove this component or make it not required. Gimbal Orientation | Pitch -65° | Gimbal Unavailable"
or
"Gimbal Orientation Failed: • Please try again by tapping the play button. • If it happens a second time, try restarting the drone. • If it keeps happening, you may need to reorder/remove this component or make it not required. Gimbal Orientation | Pitch -90° | Gimbal Unavailable"
please, i would like to know how can i share the tsv file with the support team so i can overpass this issue.
Best regards
If you are getting Gimbal Unavailable then it means there is something wrong with the drone.
ok. thanks for your quick answer.
I used dronelink to manual flight and i was able to take pictures and change the gimbal pitch manually.
please can you help me figuring if there was anything that i did wrong when configuring the mission?
can i send you the tsv file, please?
best regards
You can share your mission plan.
Hi Jim, sorry for late reply.
This is my mission (i have an Elite 2020 Plan) with three different attemps (change some parameters each time):
https://app.dronelink.com/paulo-bianchi-candeias/mission/pwcs9XWRlLx4aTVy8Czk
https://app.dronelink.com/paulo-bianchi-candeias/mission/QLwMZKqBkOX9KMczdCTW
https://app.dronelink.com/paulo-bianchi-candeias/mission/iJfqgAu2zxF7E38nJIXX
thanks a lot
best regards
It looks like you changed the channel to 1:
The Air 2S only has one camera (channel 0) so you should leave it at 0 (the default).
Did you find solution on this problem?
If not let me know.
Hi Jim and Makis,
thanks a lot for the answer.
I was out and only during week i will try to configure the channel to 0 and see what happens.
Soon i will share results.
Thanks a lot for your concern and support.
All the best.
Hola
Tengo el mismo problema y esta configurado en el canal 0. Estoy usando un Mavic Air2s. saco fotos y tomo videos sin problemas cambiando orientación y angulo.
va el plan y foto del los mensajes
Saludos y Gracias
https://app.dronelink.com/reinaldo-g-mez-castillo/2022/plan/kCI8ZM25oqQ6r7rA4dLw
You aren't on the latest firmware.
Hello to all,
sorry but i forgot to reply.
Since i started to use channel 0 it started to work correctly.
Thanks a lot for all support and help.
Best regards
Correcto Jim. despues de leer los foros actualice Firmware y esta solucionado.
saludos y gracias
hola, tengo el mismo problema, firmware de dron actualizado, version en android dronelink 4.4.2 (238) /kernel 4.4.2.
y en la pc (donde realizar el plan) dice dronelink 4.4.1 /kernel 4.4.2.
que puede ser?
aclaro, comienza el plan, cuando esta en punto de partida baja a 90ª el gimbal y luego sale el mismo mensaje que lei en comentarios anteriores. agote las 3 baterias intentando y no funciono.
What is the firmware version on your drone?
Air 2s 02.04.2500 (ya estaba)
Control 04.12.0100 (recien actualice)
Flysafy 1.00.01.29
Recien probé un plan de 4 minutos, lo realizo bien. Estaba a menos de 50 metros del dron, en el que fallo hoy estaba a mas de 500 metros, puede ser ka distancia desde control punto de inicio?
It is possible for the commands to time out if you have poor signal. I tested the Air2S with that firmware version today and there were no issues.
Consulte con otros usuarios y es una falla aleatoria, la señal estaba fuerte
hi, I tried severl times and I have the same problem. the signal is perfect. and the frimware is ok.
please help. I gow in one week again to make these pattern. these flight is in the chilean patagonia. please help. thanks
Please copy the same mission to somewhere near your current location and let us know if you can reproduce the issue. We did the same thing and did not see any issues.
ok! thanks a lot, i tri it tomorow
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