Mavic Mini low battery thresh hold
Very unhappy with your software since the change in your pricing a while back.. I bought the 20 dollar hobbyist license way back, and have been plagued by problems ever since your update to the pricing system.. I get one lousy weekend a year if I am lucky where the wind, rain, and the changing leaves give me an opportunity to fly my programmed route while things are the nicest looking. Couldn't fly again using your software because ten seconds into flight I got a low battery threshold warning, and since the screen said I had 92 percent left, I clicked on dismiss, which allowed me another ten seconds of flight.. I had first warning at 20%, and serious warning at 10 %... I had very few or no problems prior to your pricing change.. I am in an area where I don't have internet, but while trying to sleep that night I had a great idea... hotspot on my phone, and edit using my wife's tablet, I'll just delete the battery thresholds!, so I got up thinking i might have one last shot in the morning, but no... Can't edit, can't delete, can't modify.. Just keep getting "you need to upgrade to the enterprise package" messages. Spent hours creating this plan.. So frustrated, wanted to put my fist through the tablet... If there was another package out there that did what yours is suppose to do, and I didn't have to relearn everything I would jump. This is the second of my plans that failed in actual execution due to this message, but not battery related... I have no objection to your changing things to improve your bottom line, but not at the cost of the people who got you to where you are.
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5 comments
It appears that you never removed the asset source as I described in our previous support interaction (in July):
Until you do this, the system will not let you edit the mission plan, including changing / removing the low battery threshold command:
That never happened. Any user that purchased the Hobbyist (legacy) plan still has all the features that were available in that plan when they purchased it.
I swear I believe I did do this before in July.. I can't explain how it could have gotten back though, and you were correct, it was there.... I thought perhaps the "ready video" list in my repository contained the error, and maybe I fiddled around with settings in the "ready video" list in the flight program, got an error I couldn't figure out how to clear, and just deleted it and dropped it back in from the repository, re-adding the error? To test this theory I started a new plan, and when i try and drop my "ready video" list in from the repository it brings up that window saying I need to upgrade again. Are lists no longer supported? or maybe that error exists in the 'ready video" list in the repository and I should delete it and recreate it.?
Confused.. Craig
That is correct. You have not removed the asset source from the source component yet:
Any time you import this component into a mission plan the issue will reappear.
Hi Jim,
Opened another flight plan I created back in April. Appears to have similar issues, but I can't seem to delete the asset allocations in this one.. Please see video at link below. I apparently had asset allocations in both my "ready camera", and "ready video" lists. Really appreciate your prompt responses. Starting to think I might be best served by deleting everything and starting over, but not quite there yet.
Craig
https://www.youtube.com/watch?v=-nX68DT_RwQ
It is probably getting mad because when you delete it, it considers it an edit, which runs the feature verification check, which then still sees the remaining one in your plan. It might be best to start over, or at least just copy the components you want (that don't have asset sources set) to your clipboard and then paste them into a new plan.
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