Android App the new update 2.5.0 crashes at start

Roberto Lecchi

I just updated the Android app (2.5.0) on my Remi Note 8 Pro and I cannot use it anymore because it crashes all times.
I tried to uninstall the app and reinstall it, then turn the smartphone off and on again, but it keeps crashing on the login page.

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Comments

7 comments

  • Comment author
    Christian Franke

    Works perfect on an MI10T Pro

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  • Comment author
    Jim McAndrew Dronelink Staff

    Have you tried reinstalling?

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  • Comment author
    Roberto Lecchi

    Yes, I tried 2 times.

    And I tell you more:

    about an hour ago I took my mom to an hospital about 20 Km from my house for a medical examination; while I was waiting, I tried to launch the app and I could log in correctly and it appeared to work in the right way.
    Now I'm at home and there is no way (again) to make the app start....it keeps crashing.

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  • Comment author
    Roberto Lecchi

    I think I found the origin of the bug:
    the app crashes everytime my phone is connect via bluetooth to my Honor MagicWatch 2.
    At the hospital the app worked fine because my smartwatch was at home, but at home it was connected all time.
    This morning I realised that yesterday that was the only difference, so I tried to turn off the bluetooth on my smartphone and the app worked well.....
    It's stil a bug though because the previous version of the app didn't have this problem on my phone.

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  • Comment author
    Jim McAndrew Dronelink Staff

    Did you grant the bluetooth permission on install?

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  • Comment author
    Roberto Lecchi

    The app didn't ask the permission for using bluetooth, but in the app settings it is granted to modify the bluetooth connectivity

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  • Comment author
    Jim McAndrew Dronelink Staff

    Ok, will report this one to DJI. Until then don't connect to your watch at the same time.

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