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Android App the new update 2.5.0 crashes at start

Comments

7 comments

  • Christian Franke

    Works perfect on an MI10T Pro

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  • Jim McAndrew

    Have you tried reinstalling?

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  • Roberto Lecchi

    Yes, I tried 2 times.

    And I tell you more:

    about an hour ago I took my mom to an hospital about 20 Km from my house for a medical examination; while I was waiting, I tried to launch the app and I could log in correctly and it appeared to work in the right way.
    Now I'm at home and there is no way (again) to make the app start....it keeps crashing.

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  • Roberto Lecchi

    I think I found the origin of the bug:
    the app crashes everytime my phone is connect via bluetooth to my Honor MagicWatch 2.
    At the hospital the app worked fine because my smartwatch was at home, but at home it was connected all time.
    This morning I realised that yesterday that was the only difference, so I tried to turn off the bluetooth on my smartphone and the app worked well.....
    It's stil a bug though because the previous version of the app didn't have this problem on my phone.

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  • Jim McAndrew

    Did you grant the bluetooth permission on install?

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  • Roberto Lecchi

    The app didn't ask the permission for using bluetooth, but in the app settings it is granted to modify the bluetooth connectivity

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  • Jim McAndrew

    Ok, will report this one to DJI. Until then don't connect to your watch at the same time.

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