Problems on dji air 2 support

Ivan Alvarez

I have been using this program for a while and i think still have bugs

1- Since i few months ago i m having this "encoder error" that when it happens it disconnect and reconnect the drone sttoping the mission, this doesnt happen in dji fly

2- the air 2 has two modes or cameras in dronelink the normal one and the 48 mpx one, and if i select the 48 mpx one it still doing the normal one.

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Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

     i m having this "encoder error"

    https://support.dronelink.com/hc/en-us/community/posts/7923649537683-Aircraft-encoder-error

    if i select the 48 mpx one it still doing the normal one

    Did you configure the photo type setting on the map component during mission planning?

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  • Comment author
    Ivan Alvarez

    Yes i have selected mavic Air 2 48mpx (i have edited the first post )

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  • Comment author
    Ivan Alvarez

    And about the encoder error, its weird because usually when i take off It doesnt pop Up but once It lost connection once It pops Up(dont know if It lose connection because of the error or because of the lost connection the error pop Up)

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  • Comment author
    Jim McAndrew Dronelink Staff

    Yes i have selected mavic Air 2 48mpx (i have edited the first post )

    Selecting the camera is just for calculating the overlaps and GSD. You need to select the photo type in the advanced settings as I already stated.

    And about the encoder error, its weird

    This is the nature of bugs, in this case not ours, but the DJI SDK.

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  • Comment author
    Ivan Alvarez

    And what of the types IS? Super resolution, high resolution?

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