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Markers not saving anything I add to them

Comments

18 comments

  • Jim McAndrew

    I am not able to reproduce this issue. Do you have more information on how to reproduce it? Only certain browsers, operating systems, mobile, etc?

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  • tm

    I'm having the same issue. Two different PCs. Sometimes when clicking done on marker or path settings the screen becomes white, when refreshed, nothing is saved.

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  • Chris Jones

    Tried 2 PC's, both running windows 10. Tried chrome and safari browsers. I have a path and a point of interest. I add camera information, even you own simple photo from the repository. Don't get any warnings, run the preview, all ok. Then if I come out of Dronelink, then come back to do more editing, all the components have gone from the markers, just markers with point of interest. When I refresh the page they disappear to. Even tried deleting the plan and start again, still the same. I have other plans and they are ok. Just cant make any new ones. Sorry about this.
    Chris

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  • Jim McAndrew

    Can you turn on the developer console and see if there is an error in there?

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  • Chris Jones

    In short, anything added to markers will not save

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  • Chris Jones

    What am I looking for and where is it?

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  • Jim McAndrew

    Take a screenshot of any errors in there.

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  • Chris Jones

    Just taken a photo of the PC screen, how do I add to this message?
    I see someone else is having the same problem

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  • Jim McAndrew

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  • tm

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  • tm

    Hope it helps...

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  • Jim McAndrew

    Thanks, should be fixed now.

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  • tm

    Great :)

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  • Jim McAndrew

    Refresh the page.

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  • Chris Jones

    Cant get email in PC sorry. Photo above on google drive

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  • Chris Jones

    Fantastic. It seems to be working fine. Thank you very much Jim. Hope it's working for the other person above to
    Chris

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  • tm

    Thank you for quick solution. It's working fine now.

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