loosing edits

Oryk

Hello,

for several times I edit plans and some time later all my work is gone when I try to copy it (endless spinning circle, see my screenshot) or when try to close it. I have to reload the DL site and I loose a lot of modifications I made before.

When does the web app (Safari) save edits ? How can I force the web app to save edits ?

 

Thank you 

 

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Comments

5 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    There are several other threads about this issue. Bottom line, Dronelink is constantly syncing your plan to our servers (assuming you have a network connection the whole time), but if your browser / device is running low on memory (too many tabs open, too many mission previews in one session, low memory to start with, etc), then the web app can start having issues like this. You need to either:

    • Use a device with more power / memory
    • Close all other tabs and apps first
    • Refresh the dronelink web app every now and then, especially during long / intense sessions with many mission previews run
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  • Comment author
    Oryk

    ... I have network connection the whole time, it's an iMAC, MacOS 13 and all other tabs and apps are closed.

    So just a few previews may cause the problem ?!

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  • Comment author
    Jim McAndrew Dronelink Staff

    No, running 10s or 100s of previews over hours. You may want to consider comparing the performance to Chrome.

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  • Comment author
    Oryk
    • Edited

    ... not the time but the number of previews !?

    Chrome:

    The ArcGIS API failed to load

    Safari does

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  • Comment author
    Jim McAndrew Dronelink Staff

    Yes, tens, or hundreds of preview sessions. There are many other threads on the ArcGIS issue.

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