Login problem with firefox and safari on ipad and MacBook

Elian Esseiva

The connection does not work with my user elian.esseiva@gmail.com, after entering my password and typing enter, the hourglass does not stop running and I never login.
Regards

 

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Comments

3 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    Does it work in a different browser? If not, email your username and password to support@dronelink.com

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  • Comment author
    Willie Strickland
    • Edited

    I am having this problem as well.  It only started in the last few months, I think.  I can use Chrome on my MacBook Pro, but not Safari.  Safari Version 17.5 (17618.2.12.111.5, 17618) and MacOS Version 12.7.5 (21H1322). 

    Login works fine on my iPhone & iPad, both with Apple silicon.

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  • Comment author
    Willie Strickland
    • Edited

    I just stumbled on a fix for me.  I have been using a bookmark to load Dronelink.

         https://app.dronelink.com/login

    And that accepts my login info and just spins forever.

    I decided to try this link instead.

         https://app.dronelink.com

    It loaded the login page, accepted my info and went successfully to the app.

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