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Dronelink.com not working for me at all after first day of success

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14 comments

  • Jim McAndrew

    Does it work on a PC or in a different browser?

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  • Tero

    Yesterday when I was finalizing my plans the browser (Google Chrome, PC) had at some phase some problems showing the UI elements properly and to solve this I needed to logout-login every now and then. And for some reason I was only able to login in the incognito mode. Didn't try any other browser.

    Also, after every login the Plans didn't open in metrics mode, but imperial.

    Today I haven't had such problems. Plans are progressing smoothly :-)

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  • Jim McAndrew

    Is your computer almost out of storage space or memory? Did you have many other tabs open? If you just force refresh the page (not a full logout/login) does it fix the issue?

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  • Tero

    Jim- First off I want to thank you guys in Dronelink for very quick responses to customer questions.

    My PC is  not a new anymore, but the Windows Resource Manager shows pretty low occupancy values (usage between 5-20%, 11% in the screenshot). I only had two tabs open when I had these problems yesterday, DroneLink and Gmail.

    Anyhow, today all has worked fine, even the metrics units have been show instead of imperials.

     

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  • Rob Baker

    Jim, the Ipad has tons of memory left, no other tabs were open, I cleared all plans, although they were basically blank, and I logged out and back in, problem still exists, I simply cannot save any new plans.

    Like I said before.... all works fine with the Firefox browser on the Ipad, its the Safari thats quit be usable.

    The plan I created on my PC and then opened in Safari on the Ipad will however save! And I can even make changes to it and they will save, so the problem is that no new plans can be created from scratch and saved at all on the Ipad with Safari now, they could for the first day or so then quit, but using Firefox on the Ipad I can create, save, and even view the sim cam vid when I run the plan test.

     

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  • Eduardo Pedro Goncalves

    Same to me, the mission preview is not working

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  • Eduardo Pedro Goncalves

    tried different computer and different browser, same problem 

    the problem started yesterday

     

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  • Eduardo Pedro Goncalves

    keep loading forever

     

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  • Jim McAndrew

    It is loading fine for us right now:

     

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  • Eduardo Pedro Goncalves

    You Are wright , I found the problem, it was related to my web provider , when I switch to my mobile provider, it worked fine.
    Thanks for you prompt reply Jim 


    BTW, I'm loving Dronelink !!!  ;)  this APP is Super !!! 5 stars

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  • JAMES DONELSON

    FWIW When I try to log in with Safari I get "Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing."

    But I can login ok with FF and chrome.

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  • Rob Baker

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  • Rob Baker

    When using Firefox and I click on icon to send to google earth, instead of getting a kms file downloaded it just gives me this above, I dont know how to get that to produce a Downloaded KML file

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  • Jim McAndrew

    Please keep it to one bug per thread. Use chrome to get a KML file.

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