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Lost visuals during waypoint mission (2nd time happening)

Comments

10 comments

  • Jim McAndrew

    The drone stopped 30 seconds after you started the mission because the app crashed or the app was still running? If the second option, did you have a max distance setting in DJI GO / Fly?

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  • Carlo Melendez

    The app was still running both times. The only thing I could move was the gimbal. But i could not command anything else. Hitting rth just returned the drone. I wasnt able to see its path nor see live visual in the app. When at sight I was able to land it safely ( the app was completly frozen at that time)

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  • Carlo Melendez

    In the second mission the drone just went up and stayed therfor the whole mission. I could see that the counter was moving but the drone was just up there. Neither was able to see visuals

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  • Jim McAndrew

    Did you terminate DJI Fly in the background?

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  • Carlo Melendez

    Yes it was closed.

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  • Jim McAndrew

    You should definitely not continue in the app if you do not see a live feed. We will have to investigate more if we find a way to reproduce the issue.

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  • Carlo Melendez

    Ok. Thanks. Reviewing the sreenrecording I noticed I recived a message saying Drone too far off course D 75 ft. I have half of the mission screen recorded if that helps

     

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  • Jim McAndrew

    Can you post a link to the recording? It sounds like it hit a NFZ or the max distance setting in DJI Fly.

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  • Carlo Melendez

    https://linksharing.samsungcloud.com/CDlvfhpRtFzN

    Before taking off dji fly was closed and dji settings are at its highest distance.

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  • Carlo Melendez

    NFZ are distant from the area it happened

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