Mission Preview API Not starting in Chrome?

Whitt123

Anyone having an issue with the Mission Preview API Not starting in Chrome (Win10)? Works fine in Firefox....

 

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Comments

21 comments

  • Comment author
    Eric Goldstein

    I tested the mission previewer on my MBP running Chrome and didn't see that error.  I haven't seen it either.

     

    Jim is OOO today, but he might avhe some thoughts when he gets back to his desk.

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  • Comment author
    Whitt123

    It works fine on my Win10 laptop with Chrome. Gotta be something specific to this one machine's Chrome setup...just can't find it....yet...

     

    Cheers!

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  • Comment author
    Thermon O Dooley

    ran on my chrome fine in both PC and iPad but mission preview did crash in Safari

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  • Comment author
    Jim McAndrew Dronelink Staff

    Can you send a HAR file to support@dronelink.com?

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  • Comment author
    Whitt123

    Hi, Jim.

     

    Thanks for getting back to me (us).As much as I'd love to help,  I'm not comfortable with sending a HAR file (security risk, big time). I can just keep using Firefox for the mission sims. 

     

    Is there another way? Any known Chrome extensions that might fluff it up?

     

    Thanks again!

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    We will keep an eye on it to see if we can find a reliable way to reproduce it on our test machines.

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  • Comment author
    ian clark

    Yes, I’m having this problem, cannot run mission preview in chrome on iPad, iirc it worked a couple of  times and since - nothing, fails to load message and after just Black screen  shows ‘loading’ but nothing changes

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  • Comment author
    Jim McAndrew Dronelink Staff

    Does it work in Safari?

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  • Comment author
    ian clark

    Don’t have safari on the iPad and googled and Apple store but cannot find it to download!

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  • Comment author
    Jim McAndrew Dronelink Staff

    Apple installs Safari (their browser) by default on all iOS devices.

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  • Comment author
    ian clark

    Thanks Jim, couldn’t download Safari because it was already hidden away in a folder.

    Anyway, yes, all mission previews work perfectly in Safari. Would like it to work with chrome but hey!

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  • Comment author
    peter narkis

    Hi, I was about to start a topic on this one, until I found this thread. I can confirm I'm having the same problem with Chromium 80. Works on Safari technology preview though. Might be nice to work out the kinks on this one...

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  • Comment author
    Jim McAndrew Dronelink Staff

    Do you have cross-site tracking disabled in Chrome? If so and you disable it and it corrects the issue, will update this FAQ to not be Safari specific:

    https://support.dronelink.com/hc/en-us/articles/360035213633-Why-does-the-3D-view-say-ArcGIS-failed-to-load-in-Safari-

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  • Comment author
    ian clark

    Cannot find “cross site tracking “ in chrome to disable it - help please!

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  • Comment author
    Jim McAndrew Dronelink Staff

    https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en

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  • Comment author
    ian clark

    Thanks for the link but when I select the ipad/iPhone tab it states

    “Do Not Track" isn't available for iPhones or iPads at this time.”

    so back to Safari ; -)

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  • Comment author
    matt dizel

    New user here...wanted to report I'm getting the same failed to load msg in updated chrome.  Works in Safari.  

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  • Comment author
    ian clark

    Matt, on what device?

    ipad definitely not working with chrome, always fails to load

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  • Comment author
    matt dizel

    It’s on a mac book pro (late 2011)

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  • Comment author
    Zero-Voltz FPV

    I'm having the same issue on a Windows 10 running Chrome browser. I did check to see if the "do not track" was enabled but it was not. Any new info?? 

     Thanks! 

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  • Comment author
    Jim McAndrew Dronelink Staff

    We are not actively working on this issue right now as other things are higher priority on the roadmap and you can just use a different browser.

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