DJI Mini 3 Pro - odd & dangerous behaviour with flight plan

Lukas Döhring

Hello community,

after the recent update, our DJI Mini 3 Pro doesn't execute the planned flights anymore and furthermore acts very odd and does very random and dangerous maneuvers.

After starting everything up and the controller in "N"-Mode, dronelink always displays "P-GPS" as it's mode.

When we start a mission, the drone goes up and the start going crazy. Following things have happend:

- random yaw and spinning aroud

- the gimbal goas up and down

- drone goes down without command and could possibly have crashed into the ground.

 

We are using normal maps to fly over railway construction sites. Signal interference IS NOT the problem. When in manual flight, everything works fine and the drone can keep it's location perfectly. We also tried the same map and location with another drone and it went perfectly fine. A reset of the drone and deinstalling dronelink and dji fly doesn't help either. We have tried every basic solution to get it to work again but nothing helped.

So the only guess is that something is wrong with dronelink or the version of the app. I will add all the information about our mission down below but I hardly believe that they have to do anything with that, as these settings have worked for us plenty of times.

Any help and support is welcome as we need this to work again asap.

 

Kind regards,

Lukas

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Comments

147 comments

  • Comment author
    Giovanni Iannotti

    Ciao Jim, questo è il link dal quale scaricare i video

    https://www.swisstransfer.com/d/22cc7e8c-e510-4554-8a81-236fdcc360e9

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  • Comment author
    Jim McAndrew Dronelink Staff

    In both videos your telemetry appears to freeze (you can see the GPS coordinates of the drone no longer updating) despite the fact that live video keeps coming (video and data are on separate channels). Telemetry freezing is usually because of signal interference or using a lower performance device.

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  • Comment author
    Lukas Döhring

    Hi, I tested it today after upgrading all firmware on both dji fly and dronelink. Still it doesn't work.

    Watching the Video of Giovanni Iannotti I can confirm, that I have the same issues. I made a screenrecording today but unfortunatelly I can't upload it until monday. 

    We have tested it in several occasions, both near the railway tracks and on a field with nothing around it. Given that the issue occurs regardless of the sorroundings, I don't believe it's due to interferece. Also I would't see this as a hardware / low performance device problem. We use both Air2s and M3P with dronelink, each with different devices. 

    Our Air2s flies with an older phone than the M3P and still it works perfeclty. 

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  • Comment author
    Jim McAndrew Dronelink Staff
    • Edited

    I'm not saying those are the causes, just stating that they are the two most likely ones and the only ones I can think of. We still cannot reproduce the issue.

    When you upgraded, did you try deleting the app and installing from scratch? There were no changes from 4.9.3 to 4.9.4 (which was a minor patch upgrade) that would affect flight performance. Did you upgrade from a much older version?

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  • Comment author
    Giovanni Iannotti

    Anche io come Lukas ho provato in varie aree libere da interferenze e con diversi device ma purtroppo mi da sempre lo stesso problema. Tengo a precisare che con la vecchia versione di Dronelink ed il vecchio firmware I piani di volo non mi hanno mai dato problemi

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  • Comment author
    Jim McAndrew Dronelink Staff

    As I stated before:

    There were no changes from 4.9.3 to 4.9.4 (which was a minor patch upgrade) that would affect flight performance. Did you upgrade from a much older version?

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  • Comment author
    Lukas Döhring

    Jim McAndrew I have deleted everything and installed it again from scratch. Version is 4.9.4

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  • Comment author
    Giovanni Iannotti

    No non ho aggiornato da una vecchia versione in quanto anche quando era in beta l’applicazione utilizzando spesso il drone aggiornavo l’app appena era disponibile una nuova versione…

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  • Comment author
    Francisco

    Francisco Madrigal

    Hola Jim

    como ya le comente yo tengo el mismo problema desde hace unas dos semanas y no puedo volar con me drone dji mini3 

    la aplicación la actualice desde cero y ahora tengo la versión 4.9.4

    el firmware de la aeronave 01.00.05000

    el firmware del control remoto 04.16.05000

    datos de flysafe

    datos de seguridad estática de la aplicación 01.00.01.35

    datos de seguridad estática de la aronave 01.00.01.34

    version de dji fly

    estos son todos los datos de mi equipo y me dice que todo esta acuatizado y el problema es el mismo de Giovanni Iannotti

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    My question is, which specific version of Dronelink was the last version to work. Like did you upgrade from 4.9.3, or from some older versions since 4.9.3 wasn't required.

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  • Comment author
    Lukas Döhring

    Jim McAndrew I honestly can't tell you which version we used so far. It worked, so I did't care about it tbh

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    Since we can't reproduce the issue, we need more information to try to find a fix. If you click on the missions tab in your account, and open up one of the older missions that worked, hover over your device name on the right and it will tell you the version used.

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  • Comment author
    Francisco

    Francisco Madrigal 

    Esta es la ultima misión que pude realizar

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  • Comment author
    Jim McAndrew Dronelink Staff

    What mission is from 4.9.4 (the latest version). Do you have missions from a previous version?

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  • Comment author
    Francisco

    Francisco Madrigal

    Jim

    yo me suscribí a finales del mes de junio y desde esa fecha al 24 de agosto que pude hacer la ultima misión fueron 10 misiones que realice sin ningún tipo de problema, ahora revise esas 10 misiones y todas dicen la versión 4.9.4, no se si fue que al actualizar la versión esta información se actualizo.

    el problema se presento cuando mi teléfono samsung galaxy 54A 5G se actualizo 5 de setiembre, pero como de dije antes de esta fecha todo funciono bien, hice la prueba en un teléfono samsung A12 y también presento el problema 

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    It looks like the mission details only reports what version the device is currently using unfortunately. Can you try installing 4.9.3 from this link and see if the problem is still present?

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  • Comment author
    Quentin Legros

    Jim, I have exactly the same issue on a DJI mini 3 (not pro). The drone can fly in manual mode but goes crazy in mapping missions.

    I have the latest firmware updated with the official DJI app and Dronelink DJI 4.9.4

    Can you provide a like toward 4.9.3 for that drone model so I can try it ?

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  • Comment author
    Jim McAndrew Dronelink Staff

    The link is in my previous message.

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  • Comment author
    Quentin Legros

    Ok I though it was specific to drone models.

    I'll give it a try. In the meantime I switched to pix4d and add no issues which indicates it is indeed software related.

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  • Comment author
    Jim McAndrew Dronelink Staff

    It is specific to the drone, but all the Mini 3s use Dronelink DJI (MSDKv5).

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  • Comment author
    Jim McAndrew Dronelink Staff

    it is indeed software related

    Right, but it is a question of is it Dronelink, DJI MSDK, or firmware, or some combination. Unfortunately we cannot reproduce it still.

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  • Comment author
    Francisco

    Francisco Madrigal

    Hola Jim

    Realice una misión con la versión 4.9.3 de acuerdo con el link que enviaste y todo se realizo perfectamente, entonces creo que es algo con la versión 4.9.4 que el drone dji mini 3 no se conecta en forma correcta

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  • Comment author
    Jim McAndrew Dronelink Staff

    We will create a new 5.0.0 beta build based on DJI MSDK 5.9.0 (the version used in 4.9.3) to confirm that it is in fact a DJI SDK issue. Will post here once we have that ready to test.

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  • Comment author
    NA RR

    excelente; estaré atento a la nueva versión "5.0.0 beta". gracias.

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  • Comment author
    NA RR

    hoy he volado mi dron DJI mini 3; con dronelink versión 4.9.3. y funciono bien y correctamente. volé 7 hectareas.//

    Con dronelink versión 4.9.4. no funciona. el drone se vuelve loco. 

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  • Comment author
    Quentin Legros

    I had the problem in Cameroon

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  • Comment author
    Lukas Döhring
    • Edited

    Hello again, as promissed: here is some more information from our side:

    Here is the last version, that dronelink DJI worked with our mini 3 Pro. However as you can see, it still failed twice which *could* be related to wind but I think there was something wrong here aswell.

     

    Here is a link to a video I recorded last wednesday on a construction site. The first 60 seconds was all dronelink controlling the drone, then I took over, because it was literally about to crash into the ground:

    https://youtu.be/pdLqZYFlwrY

    Since I heard from other users which phones they are using, here are ours:

    DJI Air2s + Samsung A52 -> everything works fine

    DJI Mini 3 Pro + Samsung A54 -> many problems

     

    We are working in Germany, but I don't think this is important for this issue

     

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  • Comment author
    Lukas Döhring

    @...

    I can't tell you when we last calibrated the IMU and compass but I hardly believe that this matters in this case. 

    When using dji fly the drone behaves completely normal ... no issues with compass or IMU whatsoever. 

    In this case I previously started the mission and wanted to see what happens. The drone did it's dance and then started to follow the path. However it quickly started drifting away and turning somewhere else. I recorded the video after landing the drone, restarting it and resuming the mission. This behavious happens regardless of this circumstance

     

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  • Comment author
    Francisco

    Hola Jim

    el dia de hoy trate de realizar una misión de mapeo con mi dji mini 3 y no puede realizar la misión, se presento el problema anterior

    En resumen el problema fue el siguiente:

    el drone inicio la misión perfectamente y cuando compenso a realizar las lineas de vuelo espeso da dar vueltas como loco y luego se estabilizaba un momento y continua con la misión pero después se volvía a dar vueltas como loco y la misión se detenía, entonces regrese el drone y volví a realizar la misión pero paso exactamente lo mismo

    Mi configuración es la siguiente:

    Drone DJI mini 3 ; firmware : v01.00.0500

    Radiocommande RC-N1 ; Firmware v04.16.0500

    Application DJI Fly : 1.14.1

    DroneLink DJI Version 4.9.3

    Smartphone Android :
    Samsung Galaxy A54 5G 
    Android 14 ; OneUI 6.1 

    De acuerdo con Philippe (France) con mi configuración no debería tener problemas pero esto no sucede, por lo que mi pregunta es si se esta haciendo algo por este problema que nos esta sucediendo ya que cuando me inscribí en dronelink todo estaba funcionando y ahora no es así, por lo tanto considero pertinente una respuesta de este problema y las posibles  soluciones ya que muchos pagamos para tener este servicio en buen estado. gracias por su pronta respuesta y posible solucion 

     

     

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  • Comment author
    Jim McAndrew Dronelink Staff

    We are trying to address the issue, but since we can't reproduce it we don't have a fix for it yet. Some others on this thread assumed that it was the update from 4.9.3 to 4.9.4 (implying something in our code), but you have just proven at least one counter example to that argument as you are still seeing it on 4.9.3. We will continue to work to resolve the issue but like I said before, we can't fix it until we know what it is, assuming it is something in our code. If it is something related to the DJI SDK or drone firmware, all we can do is report it to DJI and hope they fix it, but at the moment we have nothing to tell them since we can't reproduce it.

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