IOS 17.2 beta - App will not launch

November 15, 2023 21:43
1 comment

Hi, I have not used dronelink for a while, but intend to fly some missions tomorrow. I created some new missions on the web app, but these did not show in my app on my iPhone 15 Pro running the latest beta of IOS 17.2.

Following these issues, I decided to uninstall the app and reinstall it, but now the app will not load at all. I just get the black screen with the spinning progress circle.

I then decided to try the beta app, but this still has the same issues. Does anyone have any ideas of how I might be able to get the app working? I really wanted to fly my mapping mission tomorrow when the weather is ok.

Thanks for any help

Paul

Comments

1 comment

Mike (Arizona Wyldwest) Dronelink Expert
- Edited November 15, 2023 22:45
First make sure you sure you are logged in to the same dronelink account in the Native app as the Web app and are connected to your internet service. All plans are updated in real time so they should immediately show up. I’m having no issues with my iPad 11 Pro and just ran a few short missions. Also you stated the app will not load and just spins. Do you mean it just keeps spinning when trying to load a mission or the app won’t install or open ? Also which DL version and drone ? The newest version should be 4.8.2 in the Apple App Store. Possible there is something with that IOS Beta version so if nothing else works I’d try going back to 17.1.1 which is what I’m using. If even possible.

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