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No Network issue and i cannot use native app on the fly function

Comments

7 comments

  • Aristotle Agcaoili

    My Phone is Iphone 7

    and my drone is Mavic Mini

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  • Jim McAndrew

    You need a network connection.

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  • Aristotle Agcaoili

    i have network connection, i can browse the dronelink site but there is sign in upper middle of the site that saying no network

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  • Aristotle Agcaoili

    here is my screen recording about the error i encounter 

    https://youtu.be/dXsCcugD9-8

    last may 22 when i use dronelink  without problem 

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  • Jim McAndrew

    Do you have something in your browser blocking connections to the Dronelink web app specifically? Have you tried a different browser? We are not currently experiencing any network issues on our end and no other users are reporting any issues.

    The kernel missing message in the native app means that your mobile device has not had a network connection since you opened logged in the first time. Again, no one else is reporting this issue either. Can you try installing Dronelink on a different mobile device and see if it has the same issue?

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  • Aristotle Agcaoili

    i install dronelink in Samsung A20S and Samsung J8 same there no kernel missing error but 

    the flight automation menu wont display.

     

     

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  • Aristotle Agcaoili

    i was able to fix the problem using VPN to my phone

    can you please fix it it maybe a server issue blocking my connection

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