pix4d

josue esparza
I have the mapping package and I want to do the integration in pix4d, and I get this, You do not have permission to perform this action.
 
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Comments

8 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    You have to have Pix4Dcloud advanced.

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  • Comment author
    josue esparza
    Why then tell the mapping package that includes pix4d integration?
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  • Comment author
    josue esparza
    What does the mapping package include?
     
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  • Comment author
    Jim McAndrew Dronelink Staff

    Not sure what you mean. The mapper plan does integrate with Pix4D (cloud advanced). Integration does not mean it includes a subscription to Pix4D - it means you can upload data captured in Dronelink automatically to your existing Pix4D account.

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  • Comment author
    josue esparza

    ok thanks

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  • Comment author
    Andrew Graper

    That is a little misleading when selling your product because I also purchased the mapping package with the interpretation that Pix4d was included.

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  • Comment author
    Jim McAndrew Dronelink Staff

    Pix4D is a service that has a monthly cost so it really makes no sense that we could be a reseller of their product with a one-time payment plan. We are not trying to mislead anyone that an integration means a resold package, but if you were confused by that, feel free to request a refund at support@dronelink.com

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  • Comment author
    Andrew Graper

    When your package indicates Dronelink + Pix4d it does give people an indication that it is included. A general consumer would not know, as you so politely indicated, that it would make no sense to be a reseller of the product. I would recommend specifying that before providing condescending replies to people's questions.

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