camera focus mode failed: • Mavic mini Map plan

Ricardo Mendez

Hello guys, I hope Everybody is doing great.

 

My problem is that I made a lot of missions with my Mavic mini, but today i tried the same plan I used to work with "map, select mavic mini, 30 m height photo mode" but this time i got the error shown as below:

camera focus mode failed: • please try again by tapping the play button. • if it happens a second time, try restarting the drone. • if it keeps happening, you may need to reorder/remove this component or make it not required. camera focus mode | auto | the feature is unsupported.

I restarted the drone, controller, closed the app several times, calibrated the drone, reset camera settings in both DJI and dronelink a`pp but I didnt get any result. Drone is fine, it works perfectly, gimbal works great, the drone only completed like 10 seconds of the mission but right after it moves the camera 90 degrees downward it would stop and show the problem shown above. I also unistaled the dronelink app but it didnt work. Please help me guys, I use this drone to get some basic jobs done, thank you in advance, God bless yall!!

 

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Comments

7 comments

  • Comment author
    Jim McAndrew Dronelink Staff

    I believe the issue should be correct now. Please try again and confirm that it is working.

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  • Comment author
    Ricardo Mendez

    It is working, thank you very much!!!

     

    What was the problem??

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  • Comment author
    Jim McAndrew Dronelink Staff

    It was a bug.

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  • Comment author
    Alejandro Gonzalez

    Hello there, mister Jim i´m Alex from Mexico...maybe is not the post to ask but you dont answer in instagram, and my english is not the best..to the point
    - Is aviable and funcional the App and the Web App in Mexico??? With Mavic Mini 1
    - I the basic or the others plans ONE TIME PAYMENT System???
    - The will keep updated afther the purchase...not hidden charges or "new" pay fissures???
    I hope you can read my questions and anwser.
    Best reggards 

     

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  • Comment author
    Ricardo Mendez

    Que tal Alejandro Gonzales, un gustazo conocerte.

     

    Respondiendo a tu pregunta, si funciona en Mexico sin ningun problema, para planear los vuelos uso mi lap windows 10, para ver en tiempo real utilizao mi galaxy a50.

    Compre la suscripcion de hobbyt de 40 dolares "de las tres opciones la primera y despues la segunda opcion de la primera " Se supone que pagas una vez y listo. Llevo usandolo poco pero para trabajar y de maravilla!!

    No se si lo actualicen despues de un tiempo, pero viendo videos de utube de hace años si es diferente la interfaz por lo que supongo que si.

    Al parecer ningun hidden charge, es una buena app, no creo se anden con eso.

    Yo trabajo sin ningun problema con mi mavic mini y la app, tengo poca exp pero estoy aprendiendo mucho, realizo fotografias, videos, inspeccion de terrenos fotos 360 grabacion de eventos, promocion de inmubebles y el mavic funciona muy bien con dronelink

    Mi recomendacion es usa la app de dji para calibrar y eso, despues usa drone link. Pero tienes que cerrar la otra app, si no no te deja conectar a drone link.

    Cualquier duda estamos a la orden. Saludos desde Mx!!!

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  • Comment author
    Tom Moore

    Hi, Jim, 

    I received this same error flying a Mavic Air 2 yesterday – April 24.

    I am pleased and somewhat surprised that the error is not on my end!  Is there something I can do to refresh things here?  

    If it's a bug that's still outstanding, maybe just for my model?, I'm happy to try out any solution you might craft. 

    Take care!

    Tom

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  • Comment author
    Jim McAndrew Dronelink Staff

    The fix was for mapping components. If you want to disable it for Facade, you have to do it yourself:

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